Problems with CM-Stick -- Game not recognizing the stick??

[marty]

I just received my copy of SB-Pro in the mail yesterday. Installed today.

I keep getting a CM-Stick error. First I get asked to type in the CodeMeter password. There was no password provided in my copy of the game. The only thing I could find was something in the user manual saying that the default password was “CodeMeter”. So I typed that in.

When I try to start the game I get the following error:
SBProPEcm.exe; Start Error
CodeMeter Error: Please ensure your CM stick is securely in a USB port.100146:11051.

The stick is secure in the USB. I have tried it in each of my computers four USB ports – no luck. My computer is “seeing” the CM-Stick as it is showing up in my Windows Explorer. However the game does not seem to want to recognize the stick.

I tried uninstalling and reinstalling the game twice. Still no luck.

Anybody know what’s up with this error?

Thanks.

http://img385.imageshack.us/img385/5213/error6yq.jpg[/img]

[dejawolf]

the codemeter bar in the system tools should show up as green if the stick is recognized.

[marty]

It shows as green. The "C" thing in the tool tray has two green bars. However, when I try to launch the game I get the above message.

[marty]

See the CM box in the tray -- its green on top and on bottom. Is that how it is supposed to look? Same error -- and the manual CM-Stick and SB manuals are of no additional help.

Was there supposed to have been a setup password provided in the game documentation for the CM-Stick?

http://img444.imageshack.us/img444/5328/error24za.jpg

[Bluewings]

No , no password needed .

Hopefully , Nils and Al will sort out things for you as soon as they can .

Cheers . :3starSK:

[Ssnake]

I think he contacted us and we're on it.