Fred Williams Posted March 13, 2017 Share Posted March 13, 2017 Have not received my USB-Stick 4.0 in the mail it's been 20 days. I have only 10 days left on my free license what should i do? thank you I'm worried 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted March 13, 2017 Share Posted March 13, 2017 (edited) I wouldn't panic just yet. Have you email "ssnake" (his user name @ his avatar picture .com)? If that's too cryptic, PM me and I'll send it that way. Edited March 13, 2017 by Gibsonm 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted March 14, 2017 Administrators Share Posted March 14, 2017 I wouldn't worry about it much yet. Packages can take some time to clear customs. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted March 14, 2017 Share Posted March 14, 2017 I've sent Fred Ssnake's email address in clear via PM. Hopefully between that and Sean's reassurance we should be OK. 0 Quote Link to comment Share on other sites More sharing options...
thewood Posted March 14, 2017 Share Posted March 14, 2017 20 days does seem like a long time, even getting through customs in Canada. The main problem you will have if the dongle doesn't show up is that esims won't replace it unless you can prove its destruction. Or at least that was my understanding. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted March 14, 2017 Members Share Posted March 14, 2017 a) Customs in Canada are notoriously slow; three weeks appear to be the norm rather than the exception. b) If a stick disappears before the license has been activated, we'll send a new one without proof of destruction. Once that the license is activated the situation is different, of course. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted March 16, 2017 Share Posted March 16, 2017 Apparently it arrived today - so all good. 0 Quote Link to comment Share on other sites More sharing options...
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