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SB Pro PE crashes on start [suspected graphics card driver issue]


kiss4luna

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lol sorry, my bad.

 

There is no any error messages pop up during the procedure, it's almost the same with the previous language pack issue: click to run the program, it shows in task manager a few seconds then disappear, leaves nothing behind. However it does leaves a crashdump, hope it will help.

 

Here they are:

https://www.dropbox.com/s/ie6hjoy4pvjwvg0/SBProPE64cm.exe.1204.dmp?dl=0

https://www.dropbox.com/s/j88ot8q0afv7czf/SBProPE64cm.exe.20676.dmp?dl=0

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On 18.4.2017 at 8:49 AM, kiss4luna said:

Windows 10 updated to 10.0.15063 build 15063.

Steel Beasts Pro PE 4.0.19 and 4.0.10 both can not start properly. Problem is very much like the language pack issue in 4.0.6.

Any thoughts?

 

The crashdumps indicate a problem with Direct3D, so this is most likely NOT a language back issue.

 

Since both 4.019 and 4.010 are crashing for you now, I suspect you have a GFX card driver problem.

 

FYI, I'm running Win 10 15063 (aka "Creators Update") here for testing as well and all is fine, so it is not an issue tied to the Win 10 update itself. Maybe your automatic update settings have been changed, and some GFX driver has been installed "behind your back"? In any case, I'd check and re-install the GFX drivers. And also make sure NOT to run any "screen grabbers" or "overlay" or "beautifier" (ENB) etc...

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Hi guys,

 

Thank you all for your help.

I tried clean-reinstall the NVIDIA drivers and DirectX and did a dxdiag check, still the same problem.

And here are the latest crash dump files, I tried to run in normal mode, safe mode and debug mode. They are all the same.

https://www.dropbox.com/s/a2mbejgsiefbvn6/SBProPE64cm.exe.7688.dmp?dl=0

https://www.dropbox.com/s/tvq1lzeflh7x9kg/SBProPE64cm.exe.17676.dmp?dl=0

https://www.dropbox.com/s/byz47l2pxandncn/SBProPE64cm.exe.19376.dmp?dl=0

 

Other 2D/3D applications are normal.

Thanks again for your help and hard work.

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On 4/25/2017 at 9:58 PM, mrivers said:

The dump files indicate you have RivaTuner/MSI Afterburner installed.

Disable, uninstall or update RivaTuner to v7.0.0.0b19.

 

Just got back home from a trip.

Didn't realize that it would cause this. Updated to the 7.0 beta and now Steel Beasts roars.

 

Thanks to all you guys.

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