DZiral Posted September 20, 2013 Share Posted September 20, 2013 I forwarded your ticket to you. I'm guessing there are two copies in your junk mail. If that doesn't work then email ssnake and ask for one to be sent to a non gmail email you may have.Thanks. Only message from you was received. I added license to Codemeter stick successfully. 0 Quote Link to comment Share on other sites More sharing options...
Halsey Posted September 20, 2013 Share Posted September 20, 2013 Hi I paid for the dongle up-grade and still have not received the email. It has been about 7 hours ago?Any help in this regard?I have the same problem. No license mail in spam and junk. 0 Quote Link to comment Share on other sites More sharing options...
Marder Posted September 20, 2013 Share Posted September 20, 2013 Where do i get the file(s)? 0 Quote Link to comment Share on other sites More sharing options...
Gator Posted September 20, 2013 Share Posted September 20, 2013 Never mind. 0 Quote Link to comment Share on other sites More sharing options...
DarkLabor Posted September 20, 2013 Share Posted September 20, 2013 Everything worked for me.The email was (as expected) in the spam box. A simple "move to" and I was able to acces the content of the link.Where do i get the file(s)?http://www.esimgames.com/?page_id=1390The files are not there yet. 0 Quote Link to comment Share on other sites More sharing options...
Kalli Posted September 20, 2013 Share Posted September 20, 2013 Everything worked for me.The email was (as expected) in the spam box. A simple "move to" and I was able to acces the content of the link. http://www.esimgames.com/?page_id=1390 The files are not there yet. Yes well of course I looked in junk, first place one looks nowadays lol. Now over 10 hours since I purchased, emailed Ssnake twice so far no response like all of you I am quite eager so something must give. The transaction did say 'accepted' 0 Quote Link to comment Share on other sites More sharing options...
Wicked Posted September 20, 2013 Share Posted September 20, 2013 Got my licences upgraded to 3.0. No problems at all. Thanks for the hard work to all Cannot wait to run the software... errr to start the engines 0 Quote Link to comment Share on other sites More sharing options...
Hedgehog Posted September 20, 2013 Share Posted September 20, 2013 Yes well of course I looked in junk, first place one looks nowadays lol. Now over 10 hours since I purchased, emailed Ssnake twice so far no response like all of you I am quite eager so something must give. The transaction did say 'accepted' Patience young Padawan, all in good time. Ssnake is probably snoozing/busy keeping an irate defence bod happy/running eSim. 0 Quote Link to comment Share on other sites More sharing options...
Marder Posted September 20, 2013 Share Posted September 20, 2013 Where do i get the file(s)? 0 Quote Link to comment Share on other sites More sharing options...
rump Posted September 20, 2013 Share Posted September 20, 2013 Where do i get the file(s)?No download available yet, but the files will be made available here:http://www.esimgames.com/?page_id=1390 0 Quote Link to comment Share on other sites More sharing options...
Kalli Posted September 20, 2013 Share Posted September 20, 2013 I forwarded your ticket to you. Please check your junk mail. Hi Sean, definitely not got anything from eSim games : What email did you use, no doubt the same as I am registered with but definitely nothing in 'inbox or junk/spam' Please try one more time and let me know if you did, sorry for the inconvenience. (dying with anticipation) 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 20, 2013 Members Share Posted September 20, 2013 I have sent a reply to all the recent mails in my in-box. Also, please check the thread about what to do when you aren't receiving anything. It's a collection of experiences of the past hours, and all the things that can go wrong. 0 Quote Link to comment Share on other sites More sharing options...
huppel Posted September 20, 2013 Share Posted September 20, 2013 Hi,One question where can I check and change my email address that is coupled to my purchase? I cannot see/change it before reaching the credit card page and I've changed email address this year so it might not be correct.Thanks!Marcel 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 20, 2013 Members Share Posted September 20, 2013 Maybe it's been a long day for me ... but can you explain about which step of the ordering process exactly we're talking? 0 Quote Link to comment Share on other sites More sharing options...
huppel Posted September 20, 2013 Share Posted September 20, 2013 Hi,Sorry for not being clear ;-)I'm ordering the upgrade license that is being emailed. I've selected the upgrade license, added my address and then I reach the page where I need to enter my credit card info. Up to that point I did not have the option to enter my email address. Does that come after making the payment or do you reuse the email address that I used with my previous purchases. In the latter case where do I check/change that email address?Best, Marcel 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 20, 2013 Members Share Posted September 20, 2013 Yes. You first enter the credit card data which are then passed on via secure https connection to the credit card verification. Once that the credit card verification is complete it's time to enter the addresses for shipping and billing, and that includes the email address.On the first page of the shop, you enter the country of destination to let us see if a sales tax applies (only for US domestic purchases). 0 Quote Link to comment Share on other sites More sharing options...
fragged Posted September 20, 2013 Share Posted September 20, 2013 Got my license upgraded, now waiting for the download to be available. This is my second upgrade 0 Quote Link to comment Share on other sites More sharing options...
huppel Posted September 20, 2013 Share Posted September 20, 2013 Thanks, got it! Now waiting for the files to be available!Marcel 0 Quote Link to comment Share on other sites More sharing options...
Halsey Posted September 20, 2013 Share Posted September 20, 2013 Thans, license working. Now, still look out for the possibility of downloading.It will be available for download today? 0 Quote Link to comment Share on other sites More sharing options...
wolfstriked Posted September 20, 2013 Share Posted September 20, 2013 Hi,I have a dongle but money is tight right now so I have opted for a single month time limited license but find myself running into some issues.I uninstalled SB and the codemeter software and have received the two confirmation emails from ordering the 3.0-one month time limited license.What to do next?Is 3.0 available to download as all I see is 2.654 available.EDIT....I see other people waiting for the 3.0 download so I guess my answer is to just wait for it to be available.:biggrin: 0 Quote Link to comment Share on other sites More sharing options...
daskal Posted September 20, 2013 Share Posted September 20, 2013 Btw site traffic is about to topple record - currently active members over 340 - good to see this! 0 Quote Link to comment Share on other sites More sharing options...
Azure Lion Posted September 20, 2013 Share Posted September 20, 2013 3.0 license installed, ready and waiting... so, any tentative plans to give it a huge maiden online tryout after its release, or did I not get to that thread yet? 0 Quote Link to comment Share on other sites More sharing options...
DarkLabor Posted September 20, 2013 Share Posted September 20, 2013 Files are online!CHAAAAAAAAAARGE!!!! 0 Quote Link to comment Share on other sites More sharing options...
Scrapper_511 Posted September 20, 2013 Share Posted September 20, 2013 Downloading.......:thumbup: 0 Quote Link to comment Share on other sites More sharing options...
Kane Posted September 20, 2013 Share Posted September 20, 2013 Finally! 0 Quote Link to comment Share on other sites More sharing options...
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