License Issue with 3.0: Error: An internal error has occurred. 0x18080001 in Support Posted September 22, 2013 The procedure I described is not related to wibu server, as it does not use it at all.I USED it succesfully to update my licences.It drops me (and others) at a web page with the same error message.And yes it does use the WiBu server, at the moment it creates that file for you that you later import. It's only 'offline' in the sense that you can create a query file on an offline computer, bring it to an 'online' computer, ask for a portable license file and take that file to a computer that is offline and import it there. Since it's just as easy to move the stick over to an online computer and do it all online, it really doesn't make a difference. It's odd it worked for you.