I have returned to the fold after some years absence ( dont shoot me ok )
I too have gone through several "issues" with trying to get the game to run - and have failed. First off my stick was way out of date so having read the warnings I embarked on upgrading the firmware before going further.
I also took heed of Ssnakes dire warning about not saving the licence file to my computer ( well, at least I think I did. But now I'm not so sure. What once was a very simple and elegant solution to copy protection seems to have morphed into a real nightmare of "click this, no not that, this. Then go here and if you have the wrong browser go there...etc ).
So now I'm left with the fact that I know I have paid for an update, its not working and I have seen at least 2 error codes coming up when I have tried to launch.
Im also left with the horrible feeling that I may have "Fubared" my attempts at getting the thing running and may have lost my ability to be believed in saying that I had purchased the game ( as I now have two files saved to my desktop with completely different reference numbers )???
Hindsight is a wonderful thing, but on reflection I guess a delayed launch to Monday, ensuring that the people that administer the CP would be available would have been the best option.
Hope it all works out...for all concerned!