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Unable to install 4.004
Lt DeFault posted a topic in SupportI'm having trouble installing 4.004. The SB installer says I need MS update 299926. I tried installing the update from the page linked to by the installer, but Windows says it is already installed on my computer. Subsequent attempts have resulted in Windows update hanging on "Searching for updates on this computer". If I decline to go to the MS page and/or tell the SB installer to continue anyway, the install fails. I was able to install and run 4.0 with no problems whatsoever. I have tried the steps recommended by dunc here. The "sfc/scannow" command returned a message that some errors were found, but could not be fixed. The "DISM /Online /Cleanup-Image /RestoreHealth" command did not work, of course. (OS is Win 7 Home Premium.) I have not tried uninstalling and re-installing VC++ 2013/2015 as that seems to be recommended after the installation of update 299926, or the steps listed by dunc here. I will try those ASAP and report back. I did try resetting the update service and using the Windows installation disk to roll back to a previous restore point, but that didn't help, either. To complicate things, my computer has not been showing any updates in the "Update History" for some time. Now, I see that the list of "Installed Updates" is also blank. (?) If any additional information would help, let me know and I will gladly post it here ASAP. (I'll have to try and kick my wife off of the computer first, though. ) Any help would be greatly appreciated. On the bright side, I just got a new laptop (Win 10, 6th gen. 2.5GHz i7 processor and 8GB RAM) which seems to be able to run 4.004 at least adequately. I've only tested it superficially, though, and have yet to see how it will perform with large scenarios and/or online sessions.
SB Installation problemI have purchased SB from the website and downloaded the 5-part installation file. When I click on the .exe file everything unpacks without a problem. The game begins its installation and the green bar slowly but surely travels from left to right. When it reaches the right side it begins to install the CodeMeter software (5.22). I get a message that something went wrong with the installation and that I can re-start it at a later time. I get the e-sims message that the game installed correctly and I complete the process by clicking the finish button. There is no launch icon on my desktop or launch menu. There is no trace of the installed files on my computer (I checked the destination directory - nothing there). Please help me as I really want to start playing the game! I am running a Lenovo Y510P laptop, with dual GeForce GT 755M cards, i5-4200 CPU @2.5GHz, 6GB RAM, Samsung SSD 840 EVO 500GB, Windows 10 Home.