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Showing results for tags 'no - really!'.
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Right now, no email from eSim Games will reach customers with a hotmail address - not hotmail.com, not hotmail.ca, and who knows what other variants are out there. We've opened a ticket with Microsoft but so far no response. We're not flagged as spammers (not that we do, anyway). The point is: If you contact us because your license ticket is missing, and you used a hotmail account, that's why. Also, we can't reply because our emails are being blocked. That's why we ask for two different email addresses when you order from us, and in the contact form sheet. But of course, if both addresses are from the hotmail domain... you get the drift. Right now I put all answers into a queue for delayed response. As soon as we know that emails are getting through again, we'll respond to you all. If it's urgent and you're using hotmail, please contact us again and give an alternate address. That's all, thank you for your attention..
