ceedub Posted August 7, 2008 Share Posted August 7, 2008 Hi all.I just recieved my SB Pro PE package after waiting over a week.When I opened the box I found the Manual and the CD case which contained the codemeter dongle but nothing else. No SB Pro PE cd!Nothing seemed tampered with, except that the cd case wasn't shrink-wrapped, only sealed with a small piece of tape.Has this happened before? And what should I do next?Thanks for your help.ceedub 0 Quote Link to comment Share on other sites More sharing options...
GH_Lieste Posted August 7, 2008 Share Posted August 7, 2008 :eek2:As a suggestion you could install the 2.370 beta, this only requires the dongle and it's license file and not the installation files from the CD, and 2.370 is the common on-line config anyway. 0 Quote Link to comment Share on other sites More sharing options...
ceedub Posted August 7, 2008 Author Share Posted August 7, 2008 Thanks, Ill give it a try.CheersCeedub 0 Quote Link to comment Share on other sites More sharing options...
Moderators Volcano Posted August 7, 2008 Moderators Share Posted August 7, 2008 Sorry about the inconvenience. We will look into it and get back with you on getting this corrected. 0 Quote Link to comment Share on other sites More sharing options...
ceedub Posted August 7, 2008 Author Share Posted August 7, 2008 Wow! Quick responses!Thanks "Volcano". I'm trying "GH Lieste's" suggestion and d/l the 2.370 beta to run with the SB Pro licence which is hopefully on the dongle.CheersCeedub 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 7, 2008 Members Share Posted August 7, 2008 (edited) Please contact me [uh, OK, you already did...] if you still want the installation CD. It is possible (though very rare) that a CD could slip out of the case. Of course we would send a CD free of charge (though, maybe you don't want it after all since you can download and install the latest version anyway from our web server, you wouldn't want to install the older version - or do you?). Edited August 7, 2008 by Ssnake Checked my email in-box. 0 Quote Link to comment Share on other sites More sharing options...
Moderators Volcano Posted August 8, 2008 Moderators Share Posted August 8, 2008 Ok, just to follow up, another CD has been mailed off to you. 0 Quote Link to comment Share on other sites More sharing options...
ceedub Posted August 16, 2008 Author Share Posted August 16, 2008 Hi all.Just got the SB Pro installation cd a few days ago. Although I'm doing fine with the 2.370 beta, the follow-up by esim was a nice gesture. What a pleasure it was to get such prompt and helpful suggestions from this community. Thanks again. Cheers,Ceedub 0 Quote Link to comment Share on other sites More sharing options...
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