StrykerPSG Posted August 11, 2016 Share Posted August 11, 2016 Gents, Thank you for this latest release and new vehicles. I downloaded and installed the 4.0 package yesterday, along with the newest version of the Codemeter software. I then started, played with the Marder and Luchs at the range.....quite cool additions I might add. I then tried to run a few scenarios today and the only thing differently I did today was when I inserted the dongle, Windows 10 asks what do I want to do with this USB item, so I chose nothing, since the other options were storage and/or backup. When I selected M2A2, the screen showed starting planning as Lt. Default..then it locked up. I used CTL-ALT-DEL to exit out, showing a window that Steel Beasts Pro had stopped working. I then tried accessing the M60A3, Marder and Luchs, all with the same result. So, after uninstalling, reinstalling not once, but twice, I am perplexed about why it will not start and play now. I even reinstalled the Codemeter software from their site, selecting the Windows 64bit option, to no avail. Any idea's greatly appreciated. My specs are: Laptop: Alienware M17 R3 i7-6820MQ 32 GB DDR3 1600Mhz memory, Win10 Pro 64 bit, DX11, 24GB GTX 980M video Alienware Graphics Amplifier w GTX 970 6GB A-10 Warthog HOTAS Joystick w/ Pedals 0 Quote Link to comment Share on other sites More sharing options...
Members Retro Posted August 11, 2016 Members Share Posted August 11, 2016 Could you please start it using the 'debug' shortcut (in the SB start menu) and upload the resulting 'debuglog.txt' file (in the 'logs' folder)? Hopefully that will give a clue 0 Quote Link to comment Share on other sites More sharing options...
StrykerPSG Posted August 11, 2016 Author Share Posted August 11, 2016 Apologies, this is what you needed. SBProPE64cm.exe.1704.dmp 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 11, 2016 Members Share Posted August 11, 2016 That's also helpful, but notice that the Steel Beasts program folder in the Start menuhas a "Troubleshooting" subdirectory with a shortcut to start Steel Beasts in "debug mode". Do that, do the things you described until it freezes, then locate the debugLog.txt file as described above. 0 Quote Link to comment Share on other sites More sharing options...
StrykerPSG Posted August 12, 2016 Author Share Posted August 12, 2016 20 hours ago, Retro said: Could you please start it using the 'debug' shortcut (in the SB start menu) and upload the resulting 'debuglog.txt' file (in the 'logs' folder)? Hopefully that will give a clue I can't seem to find a logs folder. Is this created after running in debug mode? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 12, 2016 Members Share Posted August 12, 2016 No, it's in your Documents folder: ..\Documents\eSim Games\Steel Beasts\logs 0 Quote Link to comment Share on other sites More sharing options...
StrykerPSG Posted August 13, 2016 Author Share Posted August 13, 2016 Ssnake, So, today Windows10 performed an update. When I inserted the dongle, it asked me what I wanted to do with the USB storage device. When asked before the update, I selected the option to have Windows do nothing with the dongle, and I suspect, it was having Windows choosing what to do with that dongle, is what messed it up. So, today, I ignored the Windows pop-up and the game now works again. So, my recommendation to those receiving the pop-up, is to not do anything with that pop-up, to include NOT selecting the option to DO NOTHING with the dongle....it borked my ability to play and suspect it was my culprit. 0 Quote Link to comment Share on other sites More sharing options...
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