Jump to content
dpabrams

Error Log, what next? How do you actually fix it?

Recommended Posts

Been getting a crash in the map editor on the Ft. Drum map that came stock with SB. This is also causing crashes when I update the map in the scenario editor and then hit F1 to view. I found and read an error log but I don't know how to interpret the log and fix the problem?

DebugLog.txt

Share this post


Link to post
Share on other sites

Please start Steel Beasts in "debug mode" (see the link in the eSim Games/Steel Beasts/Troubleshooting folder). Then try to do the same thing again until you have the crash, and send us THAT log. That will hopefully be more useful. Also in the Troubleshooting folder there's a link to the directory that contains CrashDump files which Windows generates on an application failure. Those files are even more interesting.

 

Please compress all "SBProPE.....dmp" files and send them to me along with the debuglog.txt file to me by email.

Share this post


Link to post
Share on other sites
19 minutes ago, Ssnake said:

Please start Steel Beasts in "debug mode" (see the link in the eSim Games/Steel Beasts/Troubleshooting folder). Then try to do the same thing again until you have the crash, and send us THAT log. That will hopefully be more useful. Also in the Troubleshooting folder there's a link to the directory that contains CrashDump files which Windows generates on an application failure. Those files are even more interesting.

 

Please compress all "SBProPE.....dmp" files and send them to me along with the debuglog.txt file to me by email.

You are the King of customer service!

Share this post


Link to post
Share on other sites
50 minutes ago, Ssnake said:

I don't think I have received anything from you, yet...?

Sorry, I have been out on the road, working you might say. Not sure when I will get back to it but I hope this weekend sir.

Share this post


Link to post
Share on other sites

I'm sorry, it doesn't work like that. But if we found something and managed to fix it, it will be included in the coming upgrade (~end of Q1, 2019).

Share this post


Link to post
Share on other sites
8 hours ago, Ssnake said:

I'm sorry, it doesn't work like that. But if we found something and managed to fix it, it will be included in the coming upgrade (~end of Q1, 2019).

Roger

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...