dpabrams Posted August 20, 2018 Share Posted August 20, 2018 Been getting a crash in the map editor on the Ft. Drum map that came stock with SB. This is also causing crashes when I update the map in the scenario editor and then hit F1 to view. I found and read an error log but I don't know how to interpret the log and fix the problem? DebugLog.txt 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 20, 2018 Members Share Posted August 20, 2018 Please start Steel Beasts in "debug mode" (see the link in the eSim Games/Steel Beasts/Troubleshooting folder). Then try to do the same thing again until you have the crash, and send us THAT log. That will hopefully be more useful. Also in the Troubleshooting folder there's a link to the directory that contains CrashDump files which Windows generates on an application failure. Those files are even more interesting. Please compress all "SBProPE.....dmp" files and send them to me along with the debuglog.txt file to me by email. 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted August 20, 2018 Author Share Posted August 20, 2018 19 minutes ago, Ssnake said: Please start Steel Beasts in "debug mode" (see the link in the eSim Games/Steel Beasts/Troubleshooting folder). Then try to do the same thing again until you have the crash, and send us THAT log. That will hopefully be more useful. Also in the Troubleshooting folder there's a link to the directory that contains CrashDump files which Windows generates on an application failure. Those files are even more interesting. Please compress all "SBProPE.....dmp" files and send them to me along with the debuglog.txt file to me by email. You are the King of customer service! 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 21, 2018 Members Share Posted August 21, 2018 I haven't helped you yet... 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 24, 2018 Members Share Posted August 24, 2018 I don't think I have received anything from you, yet...? 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted August 24, 2018 Author Share Posted August 24, 2018 50 minutes ago, Ssnake said: I don't think I have received anything from you, yet...? Sorry, I have been out on the road, working you might say. Not sure when I will get back to it but I hope this weekend sir. 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted August 24, 2018 Author Share Posted August 24, 2018 We have a crash........................... SBProPE64cm.exe.13220.zip 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted September 2, 2018 Author Share Posted September 2, 2018 Bump 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 2, 2018 Members Share Posted September 2, 2018 Well, it's under investigation. 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted September 3, 2018 Author Share Posted September 3, 2018 18 hours ago, Ssnake said: Well, it's under investigation. Ack 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted December 10, 2018 Author Share Posted December 10, 2018 Bump, and can I get a report for Christmas.................................please? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted December 10, 2018 Members Share Posted December 10, 2018 I'm sorry, it doesn't work like that. But if we found something and managed to fix it, it will be included in the coming upgrade (~end of Q1, 2019). 0 Quote Link to comment Share on other sites More sharing options...
dpabrams Posted December 10, 2018 Author Share Posted December 10, 2018 8 hours ago, Ssnake said: I'm sorry, it doesn't work like that. But if we found something and managed to fix it, it will be included in the coming upgrade (~end of Q1, 2019). Roger 0 Quote Link to comment Share on other sites More sharing options...
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