stormrider_sp Posted June 26, 2019 Share Posted June 26, 2019 Talking about CM sticks, how long do they usually last? I have been thinking about this these days: They're in the end simply pen drives so one of these days they will eventually fail. What's the SOP for this case? 0 Quote Link to comment Share on other sites More sharing options...
Scrapper_511 Posted June 26, 2019 Share Posted June 26, 2019 (edited) 1 hour ago, stormrider_sp said: ...they will eventually fail. What's the SOP for this case? Contact Ssnake, send (edit) eSim your malfunctioning stick, then receive a new one free of charge. There’s another verification step that needs to be done after you get the replacement, but you just need to email Ssnake again. At least this was the procedure I went through when my original stick burned out on me (I had it plugged in full-time for like a decade). Edited June 26, 2019 by Scrapper_511 0 Quote Link to comment Share on other sites More sharing options...
stormrider_sp Posted June 26, 2019 Author Share Posted June 26, 2019 1 minute ago, Scrapper_511 said: Contact Ssnake, send him your malfunctioning stick, then receive a new one free of charge. There’s another verification step that needs to be done after you get the replacement, but you just need to email Ssnake again. At least this was the procedure I went through when my original stick burned out on me (I had it plugged in full-time for like a decade). Thank you. Yeah, mine is also constantly plugged since 2011. 0 Quote Link to comment Share on other sites More sharing options...
Scrapper_511 Posted June 26, 2019 Share Posted June 26, 2019 (edited) 39 minutes ago, stormrider_sp said: Thank you. Yeah, mine is also constantly plugged since 2011. You’re welcome. I had the original stick since the original SB in (edit)2006, and l see my correspondence with Ssnake/WIBU dating back to 2015. Not bad for a full-time “pen drive” eh? Edit: Soon I’ll be getting another stick for the maps! Edited June 26, 2019 by Scrapper_511 Date of purchase correction 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted June 26, 2019 Members Share Posted June 26, 2019 Over the last 13 years I may have had to replace about 15% of all CM sticks, the majority of them in the early years (firmware version 1.08 and earlier). So, these days I would estimate an annual failure rate of maybe 0.1%..0.3% What does that mean? If it is 0.1%, it would take 52 years for one in 20 sticks to fail. If it is 0.3%, it would take 18 years for one in 20 sticks to fail. In any case, as long as you can send in the CM stick, we will make sure that you'll receive a new one, and restore your licenses. If the CM stick was damaged through negligence we may charge you with the material costs of a new stick ($35.-). Otherwise we will replace it for free. However, don't lose your CM stick. If you can't send it in, we can't replace it. If you travel a lot and use a notebook, time-based licenses are probably the better choice. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted June 26, 2019 Share Posted June 26, 2019 (edited) 17 hours ago, stormrider_sp said: Talking about CM sticks, how long do they usually last? I have been thinking about this these days: They're in the end simply pen drives so one of these days they will eventually fail. What's the SOP for this case? Mine, about 16 years so far ... I think. YMMV Edited June 27, 2019 by Gibsonm 0 Quote Link to comment Share on other sites More sharing options...
RENEGADE-623 Posted June 27, 2019 Share Posted June 27, 2019 17 hours ago, stormrider_sp said: Talking about CM sticks, how long do they usually last? I have been thinking about this these days: They're in the end simply pen drives so one of these days they will eventually fail. What's the SOP for this case? Ive had my cm stick now for 12 years. hasn't failed yet (knock on wood) 0 Quote Link to comment Share on other sites More sharing options...
Hedgehog Posted June 27, 2019 Share Posted June 27, 2019 On 6/26/2019 at 11:13 AM, Scrapper_511 said: Contact Ssnake, send (edit) eSim your malfunctioning stick, then receive a new one free of charge. There’s another verification step that needs to be done after you get the replacement, but you just need to email Ssnake again. At least this was the procedure I went through when my original stick burned out on me (I had it plugged in full-time for like a decade). You might have had a dodgy voltage regulator or something. Sticks don't just "burn out" Mine's been going since late 2006 0 Quote Link to comment Share on other sites More sharing options...
Scrapper_511 Posted June 27, 2019 Share Posted June 27, 2019 1 hour ago, Hedgehog said: You might have had a dodgy voltage regulator or something. Is that in the power-supply or the mobo? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted June 27, 2019 Members Share Posted June 27, 2019 Can also be static electricity. We once had a support case of a guy burning through three sticks in three weeks; turned out that he had his entire PC plugged into a non-grounded wall plug (probably with a fair bit of frizzy hair and electrical hum involved). Sometimes I think it's a sign of divine intervention that not more people kill themselves with modern technology. 0 Quote Link to comment Share on other sites More sharing options...
JohnO Posted June 27, 2019 Share Posted June 27, 2019 Quick question, does it matter if it is plug into 2.0 or 3.0 USB port? 0 Quote Link to comment Share on other sites More sharing options...
Hedgehog Posted June 27, 2019 Share Posted June 27, 2019 13 minutes ago, JohnO said: Quick question, does it matter if it is plug into 2.0 or 3.0 USB port? No. Gor a feeling it works with USB 1.1, but who uses that anymore? Oh, yeah, defence agencies. 😁 0 Quote Link to comment Share on other sites More sharing options...
Hedgehog Posted June 27, 2019 Share Posted June 27, 2019 2 hours ago, Scrapper_511 said: Is that in the power-supply or the mobo? Could be either. If its overclocked on voltage with a cheap mobo, it could feed overvolts into other services (such as USB supply) But I really am just guessing here. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted June 27, 2019 Share Posted June 27, 2019 6 minutes ago, Hedgehog said: No. Gor a feeling it works with USB 1.1, but who uses that anymore? Oh, yeah, defence agencies. 😁 Well when you have in excess of 1200 Sim Boxes you can't refresh every week just to take advantage of a new type of USB port. 0 Quote Link to comment Share on other sites More sharing options...
Hedgehog Posted June 27, 2019 Share Posted June 27, 2019 10 minutes ago, Gibsonm said: Well when you have in excess of 1200 Sim Boxes you can't refresh every week just to take advantage of a new type of USB port. 1200?! You guys are minted! Think the MoD has 12, and 3 work. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted June 27, 2019 Share Posted June 27, 2019 Well this is another of Steel Beast's good points - it happily runs (for our needs) on relatively low end technology. We can buy boxes and maintain them for 3+ years without needing a hardware refresh. You don't need a Cray to support it. A pretty good deal when we are budeting on limited tack kms per year for live training and each of those kms are pretty expensive. 0 Quote Link to comment Share on other sites More sharing options...
stormrider_sp Posted June 27, 2019 Author Share Posted June 27, 2019 1 hour ago, JohnO said: Quick question, does it matter if it is plug into 2.0 or 3.0 USB port? Better keep those 3.0 ports open for other periphericals, like joysticks, joy-vr, mouse... 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted June 28, 2019 Share Posted June 28, 2019 Mine still works, been 10 years now. 0 Quote Link to comment Share on other sites More sharing options...
smithcorp Posted July 1, 2019 Share Posted July 1, 2019 12 years for me and hasn't missed a beat. That said, i have now probably crueled myself. 0 Quote Link to comment Share on other sites More sharing options...
Koen Posted July 1, 2019 Share Posted July 1, 2019 34 minutes ago, smithcorp said: 12 years for me and hasn't missed a beat. That said, i have now probably crueled myself. 😄😄 0 Quote Link to comment Share on other sites More sharing options...
Yskonyn Posted July 2, 2019 Share Posted July 2, 2019 Mine has been working flawlessly for 10+ years now, but I checked the firmware: it shows 1.08. Should I upgrade? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted July 2, 2019 Members Share Posted July 2, 2019 Yes. Plug in the CM stick Start the CodeMeter Control Center Have the CM stick with serial number 1-, 2-, or 3-xxxxxxx selected on the left Find the button with the circular arrow on the right Click it Follow on-screen instructions 0 Quote Link to comment Share on other sites More sharing options...
Yskonyn Posted July 2, 2019 Share Posted July 2, 2019 Thanks! It's 1.18 now. 0 Quote Link to comment Share on other sites More sharing options...
Galileo Posted July 2, 2019 Share Posted July 2, 2019 1 hour ago, Yskonyn said: Thanks! It's 1.18 now. The latest FW should be 2.04? 0 Quote Link to comment Share on other sites More sharing options...
Yskonyn Posted July 2, 2019 Share Posted July 2, 2019 20 minutes ago, Galileo said: The latest FW should be 2.04? CodeMeter tells me I have the latest firmware. Perhaps for newer sticks it's 2.04. 0 Quote Link to comment Share on other sites More sharing options...
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