Bond_Villian Posted August 30, 2019 Share Posted August 30, 2019 (edited) Not trying to create alarm, just thought i would report this as its unusual. Was just testing a scenario in the mission editor after installing 4.160 patch, and had a very hard crash unlike anything ive seen before. Screen displayed static and audio was looping, needed to hard reset PC to end it. There is no report in the appdata/local/crashdumps folder, however there is this report in the logs folder; DebugLog.txt Edited August 30, 2019 by Bond_Villian 0 Quote Link to comment Share on other sites More sharing options...
Bond_Villian Posted August 30, 2019 Author Share Posted August 30, 2019 And this is from the windows 'reliability' monitor Source Windows Summary Shut down unexpectedly Date 30/08/2019 1:57 PM Status Report sent Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3081 Extra information about the problem BCCode: 1e BCP1: 0000000000000000 BCP2: 0000000000000000 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Bucket ID: X64_0x1E_c0000094_dxgmms1!VidSchiProcessDpcVSyncCookie+e9 Server information: 1ae04e47-7d56-4065-ba40-12eb96e04d7d 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted August 30, 2019 Share Posted August 30, 2019 Hmmm, would be nice to have scenario, where problem occurred 0 Quote Link to comment Share on other sites More sharing options...
Bond_Villian Posted August 30, 2019 Author Share Posted August 30, 2019 Attached is the base & delta maps for the scenario (i dont remember if the LOMBA RIVER basemap is included in the install), along with the sce. files. There are 2 versions, only difference being OMU/FMU. I was driving around checking the visibility, theme and weather etc when i had the crash. CUANAVALE.zip 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted August 30, 2019 Share Posted August 30, 2019 18 minutes ago, Bond_Villian said: Attached is the base & delta maps for the scenario (i dont remember if the LOMBA RIVER basemap is included in the install), along with the sce. files. There are 2 versions, only difference being OMU/FMU. I was driving around checking the visibility, theme and weather etc when i had the crash. CUANAVALE.zip 318.29 MB · 0 downloads Ok, thanks. I'll try to reproduce. 0 Quote Link to comment Share on other sites More sharing options...
cmeyer Posted August 30, 2019 Share Posted August 30, 2019 (edited) Hi, Your DebugLog.txt reports that your system has 12GB of physical memory. This is used to 65% by the end of loading the scenario. Your swap space grows by 6GB during loading the scenario which then occupies 30% of the total available space. Basically SB should run fine in this situation. It looks like you are running a Windows 7 system. I found this page from microsoft referencing your OS revision which describes a bluescreen situation. Perhaps the whole problem is related to a driver failure? To further analyse the crash could you give feedback on: Is the crash reproducible? Which is the scenario you load? If it's publicly available I could look into it on my Win7 system and see wether it loads. Edited August 30, 2019 by cmeyer 0 Quote Link to comment Share on other sites More sharing options...
Bond_Villian Posted August 30, 2019 Author Share Posted August 30, 2019 38 minutes ago, cmeyer said: Your DebugLog.txt reports that your system has 12GB of physical memory. This is used to 65% by then end of loading the scenario. Your swap space grows by 6GB during loading the scenario which then occupies 30% of the total available space. Basically SB should run fine in this situation. ok thats good to know, thanks. 38 minutes ago, cmeyer said: It looks like you are running a Windows 7 system. I found this page from microsoft referencing your OS revision which describes a bluescreen situation. Perhaps the whole problem is related to a driver failure? I wouldnt be surprised if it was a driver failure, but there was nothing in the log that i could see that mentioned device or driver failure. 43 minutes ago, cmeyer said: Is the crash reproducible? Which is the scenario you load? If it's publicly available I could look into it on my Win7 system and see wether it loads. 1) I have not been able to reproduce the crash. 2) The scenario (and required maps) are posted above. I reinstalled the 4.160 patch, hopefully that fixed it! Thanks 0 Quote Link to comment Share on other sites More sharing options...
cmeyer Posted August 30, 2019 Share Posted August 30, 2019 25 minutes ago, Bond_Villian said: I wouldnt be surprised if it was a driver failure, but there was nothing in the log that i could see that mentioned device or driver failure. You won't see system messages in the SteelBeasts logfile. These are recorded in the Windows Event System. You could try to find some reports on the error short before or after the crash in your event log. 25 minutes ago, Bond_Villian said: 1) I have not been able to reproduce the crash. So the SCE loaded fine then? 25 minutes ago, Bond_Villian said: 2) The scenario (and required maps) are posted above. Thanks. @Jartsev and myself independently tested both SCE on our Win10 machines: We had no problems to load and start either of both SCE. I will report on the tests on my Win7 machines a bit later. 0 Quote Link to comment Share on other sites More sharing options...
Bond_Villian Posted August 30, 2019 Author Share Posted August 30, 2019 55 minutes ago, cmeyer said: So the SCE loaded fine then? Yeah the sce loads, it was during the exe phase of the sce in the editor when i experienced the crash. 0 Quote Link to comment Share on other sites More sharing options...
Rotareneg Posted August 30, 2019 Share Posted August 30, 2019 You just got a new video card right? You'd be hard pressed to find one that uses more power than your previous GTX 690 so I doubt it's your power supply, but it might be worth pulling the new card out of the PCI-e slot slightly and reinserting it to make sure it's getting a good connection, along with unplugging and reconnecting the power connectors on it. 0 Quote Link to comment Share on other sites More sharing options...
Bond_Villian Posted August 30, 2019 Author Share Posted August 30, 2019 Im confident that its installed properly, but ill bear that in mind, cheers 0 Quote Link to comment Share on other sites More sharing options...
Bond_Villian Posted August 30, 2019 Author Share Posted August 30, 2019 2 minutes ago, Rotareneg said: You just got a new video card right? I got me a RX 580! {EXPLOSION SFX!} 0 Quote Link to comment Share on other sites More sharing options...
Rotareneg Posted August 30, 2019 Share Posted August 30, 2019 Hmm... the first full-blown hard crash I've had in a very long time happened after 4.1 came out when I tried testing an R9 390 with the latest drivers. 0 Quote Link to comment Share on other sites More sharing options...
dlad Posted August 30, 2019 Share Posted August 30, 2019 PC hard locking, as opposed to crashing to the desktop, is more likely to be hardware related in my experience, bios stuff sometimes. DBoy 0 Quote Link to comment Share on other sites More sharing options...
thewood Posted August 30, 2019 Share Posted August 30, 2019 I had a bad RAM stick on my last laptop that cause hard locks in heavy games like Combat Mission. 0 Quote Link to comment Share on other sites More sharing options...
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