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license? [RESOLVED]


Pipe

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30 minutes ago, Pipe said:

ok sorry all some frustration setting in here.

my code meter states empty container..

i checked my confirmation of purchase emails no license attached,even though it states  sent by email?

so what next thx

 

Assuming you are after a non time limited license (i.e. you have a dongle), you should receive two emails.

 

Email 1: Confirmation of puchase.

 

Email 2: Includes a link to click on to receive the license. 

 

Edited by Gibsonm
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1 hour ago, 3r22r said:

Un-installed the last version, new one does not work, message says : Lisence failure

Do I need to buy a new licence?

"Probably"

Version 4.1 requires a "4.1 classic", or a "time-based" license.

 

  • If you have a CodeMeter stick and that contains no 4.1 license, you should upgrade. To check which licenses you have, follow the link below.
  • If you're using time-based licenses, no new license is required. If you get an error message about a license error, then we need to determine what happened an dhow the license can be repaired (if at all); please contact us by email in that case.

 

 

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hi all again received the link from Nils..thank you

every thing seemed to load ok except still get empty container

this is the code meter log file? i dont know if this helps

 

2019-09-30 16:45:56: CodeMeter for Windows (B6.81.3477.500.32.180)
2019-09-30 16:45:56: Running on Microsoft Windows 7 Professional Service Pack 1, 64-Bit
2019-09-30 16:45:56: Execution path: C:\Program Files (x86)\CodeMeter\Runtime\bin
2019-09-30 16:45:56: Found IPv4 address: 127.0.0.1
2019-09-30 16:45:56: Found IPv6 address: ::1 | fe80::e4e8:2e16:93cf:c67b%10 | fe80::e8e3:d72d:43f4:5eb0%14 | fe80::fc77:8742:123:5f70%11
2019-09-30 16:45:56: Used Communication Mode (Client): IPv6 IPv4 SharedMemory 
2019-09-30 16:45:56: Used Communication Mode (Server): IPv6 IPv4 SharedMemory 
2019-09-30 16:45:56: Used IP address: default address
2019-09-30 16:45:56: Used IP port: 22350
2019-09-30 16:45:56: Used CmWAN port: 22351
2019-09-30 16:45:56: Run as network server: no
2019-09-30 16:45:56: Run as CmWAN server: no
2019-09-30 16:45:56: Run as system service: yes
2019-09-30 16:45:56: Service startup delay:  0:18 minutes
2019-09-30 16:45:56: TMR-Mode: disabled
2019-09-30 16:45:56: Box Access: use direct access mode
2019-09-30 16:45:57: License file "5000173_0001-0.wbb" loaded successfully.
2019-09-30 16:45:58: License file "5000173_128-4573643.wbb" loaded successfully.
2019-09-30 16:45:58: Detecting CmContainer with Serial Number 1-1246184 
2019-09-30 16:46:00: A new CmContainer is available (currently found 1)!
2019-09-30 16:46:00: Found new entries: 2
2019-09-30 16:46:00: Detecting CmContainer with Serial Number 32767-393720321 
2019-09-30 16:46:00: Detecting CmContainer with Serial Number 128-4573643 
2019-09-30 16:46:00: A new CmContainer is available (currently found 2)!
2019-09-30 16:46:00: Found new entries: 2
2019-09-30 16:46:00: The list of available CmContainers has been updated!
2019-09-30 16:46:00: The list of available CmContainers has been updated!
2019-09-30 16:46:09: Access from local(IPV6) to SubSystem (Handle 20) 
2019-09-30 16:46:09: Handle 20 released
2019-09-30 16:46:53: Contact server 109.146.63.62 failed. API Error 101 reported!
2019-09-30 16:46:53: Entry (100146:11054) not found - Event WB0101 (SERVER NOT FOUND), Request IP-Address local(IPV6)(theBeast\Daryl,SBProPEServer64CM.exe) with StationShare Mode
2019-09-30 16:46:53: API Error 101 (SERVER NOT FOUND) occurred!
2019-09-30 16:57:51: Certified Time of CmContainer 1-1246184 updated successfully.
2019-09-30 16:57:51: Certified Time of CmContainer 128-4573643 updated successfully.
2019-09-30 19:35:49: Contact server 109.146.63.62 failed. API Error 101 reported!
2019-09-30 19:35:49: Entry (100146:11054) not found - Event WB0101 (SERVER NOT FOUND), Request IP-Address local(IPV6)(theBeast\Daryl,SBProPEServer64CM.exe) with StationShare Mode
2019-09-30 19:35:49: API Error 101 (SERVER NOT FOUND) occurred!
2019-09-30 19:35:56: Contact server 109.146.63.62 failed. API Error 101 reported!
2019-09-30 19:35:56: Entry (100146:11054) not found - Event WB0101 (SERVER NOT FOUND), Request IP-Address local(IPV6)(theBeast\Daryl,SBProPEServer64CM.exe) with StationShare Mode
2019-09-30 19:35:56: API Error 101 (SERVER NOT FOUND) occurred!
2019-09-30 19:39:24: API Event WB261 (LICENSE NOT ACTIVATED) occurred (returned to caller)
2019-09-30 19:43:40: API Event WB261 (LICENSE NOT ACTIVATED) occurred (returned to caller)
 

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Ah, easy:

You have three different CM containers on your computer,

  • CM Stick 1-1246184, this is your USB stick's serial number
  • CM Container 128-4573643, this is a virtual device that you probably used years ago
  • CM Container 32767-393720321, this is also a virtual device, the one that reports being "empty"; they get created on Steel Beasts installation

In the WebAdmin, Container tab, see that right under the tab bar there's "All Container > serial code/name of currently selected container"; click "All Container" to see the other ones, and then select 1-124... to see the licenses that are on your CM stick.

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Thx Nils, I have done this it seems that the new license is there in the codemeter. It also says it's enabled, but I don't know how to make it the default though. Also one of the virtual containers is enabled and has the latest license as Well???

Edited by Pipe
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Yes the error is starting as in it won't.

Code meter error please ensure your cm stick is securely in usb port. I have tried different ports with no luck. But it must bo ok as the updated software and license are in it??

Edited by Pipe
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