O.Schmidt Posted January 30, 2020 Share Posted January 30, 2020 The SB Pro Map Tools V19 shows me this error! I don't understand what that is supposed to be! How can I solve the problem? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 30, 2020 Members Share Posted January 30, 2020 Please start the services manager ("Dienste") and check for the service, then right-click and stop it. After a few seconds, just to make sure that it stays dead, you should be able to start it again. If it doesn't, the service hasn't been stopped orderly. In that case try to remove the file "%ProgramData%\eSim Games\Steel Beasts Map Tools\IPC\PackageDownloadManagerMutex". Afterwards things should be back to normal. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 30, 2020 Members Share Posted January 30, 2020 Also, see this thread: 0 Quote Link to comment Share on other sites More sharing options...
O.Schmidt Posted January 30, 2020 Author Share Posted January 30, 2020 After deleting the File PackageDownloadManagerMutex, the file works again! Thank you! 0 Quote Link to comment Share on other sites More sharing options...
stormrider_sp Posted January 30, 2020 Share Posted January 30, 2020 I have the same problem. After deleting the file PackageDownloadManagerMutex, the program opens, but it can't connect and both query and add download button are greyed out. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 31, 2020 Members Share Posted January 31, 2020 Is there anything in the other thread (link above) about this? 0 Quote Link to comment Share on other sites More sharing options...
stormrider_sp Posted January 31, 2020 Share Posted January 31, 2020 9 hours ago, Ssnake said: Is there anything in the other thread (link above) about this? I gave it a search, I read about the exact same problem as mine, which some happened to solve. Here, I tried everything, Services, deleting the IPC file, restarting, stopping, killing, restarting pc, reinstalling the app. In the rare cases when I manage to get the app's icon to show up in taskbar, it always remains red. 0 Quote Link to comment Share on other sites More sharing options...
O.Schmidt Posted January 31, 2020 Author Share Posted January 31, 2020 0 Quote Link to comment Share on other sites More sharing options...
O.Schmidt Posted January 31, 2020 Author Share Posted January 31, 2020 This pc your have not? 0 Quote Link to comment Share on other sites More sharing options...
Members Retro Posted January 31, 2020 Members Share Posted January 31, 2020 Could you please paste the content of the 'ServiceLog.txt' file? There should be a link to the 'Service Log Folder' in the Map Tools' Start Menu folder.. 0 Quote Link to comment Share on other sites More sharing options...
stormrider_sp Posted January 31, 2020 Share Posted January 31, 2020 serviceLog.txt [08:48:19,188] TRACE: WinMain [08:48:19,188] TRACE: ctor [08:48:19,188] TRACE: onStart [08:48:19,188] INFO : Version 19.000 [08:48:19,188] TRACE: Starting up [08:48:19,188] TRACE: Loading configuration [08:48:19,188] INFO : Loading configuration from 'C:\Program Files\eSim Games\Steel Beasts Map Tools\Service\config\config.xml' [08:48:19,188] INFO : Map Package Directory is 'C:\ProgramData\eSim Games\Steel Beasts\maps\packages' [08:48:19,188] TRACE: Refreshing mappackage directory [08:48:19,188] TRACE: Refreshing folder 'C:\ProgramData\eSim Games\Steel Beasts\maps\packages' [08:48:19,914] TRACE: Done Refreshing mappackage directory [08:48:19,914] TRACE: Restoring jobs [08:48:19,914] TRACE: Starting up [08:48:19,914] TRACE: Interprocess emulation folder: 'C:\WINDOWS\system32' [08:48:19,929] TRACE: Started up [08:48:19,929] TRACE: Started [08:48:19,945] ERROR: Access is denied. (3/5) serviceLog_0.txt [21:25:07,700] TRACE: WinMain [21:25:07,700] TRACE: ctor [21:25:07,700] TRACE: onStart [21:25:07,701] INFO : Version 19.000 [21:25:07,701] TRACE: Starting up [21:25:07,701] TRACE: Loading configuration [21:25:07,701] INFO : Loading configuration from 'C:\Program Files\eSim Games\Steel Beasts Map Tools\Service\config\config.xml' [21:25:07,701] INFO : Map Package Directory is 'C:\ProgramData\eSim Games\Steel Beasts\maps\packages' [21:25:07,701] TRACE: Refreshing mappackage directory [21:25:07,701] TRACE: Refreshing folder 'C:\ProgramData\eSim Games\Steel Beasts\maps\packages' [21:25:07,806] TRACE: Done Refreshing mappackage directory [21:25:07,806] TRACE: Restoring jobs [21:25:07,806] TRACE: Starting up [21:25:07,806] TRACE: Interprocess emulation folder: 'C:\WINDOWS\system32' [21:25:07,806] TRACE: Started up [21:25:07,806] TRACE: Started [21:25:07,807] ERROR: Access is denied. (3/5) [21:26:11,193] TRACE: onStop [21:26:11,193] TRACE: Stopping [21:26:11,193] TRACE: Shutting down [21:26:11,194] INFO : Message queue was already removed. [21:26:11,194] TRACE: Shut down [21:26:11,194] TRACE: Persisting jobs [21:26:11,194] TRACE: Stopping Jobs [21:26:11,194] TRACE: All jobs stopped [21:26:11,194] TRACE: Stopped [21:26:11,194] TRACE: Stopping [21:26:11,194] TRACE: Shutting down [21:26:11,194] INFO : Message queue was already removed. [21:26:11,194] TRACE: Shut down [21:26:11,194] TRACE: Persisting jobs [21:26:11,194] TRACE: Stopping Jobs [21:26:11,194] TRACE: All jobs stopped [21:26:11,194] TRACE: Stopped [21:26:11,195] TRACE: dtor serviceLog_1.txt [19:52:35,690] TRACE: WinMain [19:52:35,690] TRACE: ctor [19:52:35,691] TRACE: onStart [19:52:35,692] INFO : Version 19.000 [19:52:35,692] TRACE: Starting up [19:52:35,692] TRACE: Loading configuration [19:52:35,692] INFO : Loading configuration from 'C:\Program Files\eSim Games\Steel Beasts Map Tools\Service\config\config.xml' [19:52:35,692] INFO : Map Package Directory is 'C:\ProgramData\eSim Games\Steel Beasts\maps\packages' [19:52:35,692] TRACE: Refreshing mappackage directory [19:52:35,692] TRACE: Refreshing folder 'C:\ProgramData\eSim Games\Steel Beasts\maps\packages' [19:52:35,784] TRACE: Done Refreshing mappackage directory [19:52:35,784] TRACE: Restoring jobs [19:52:35,784] TRACE: Starting up [19:52:35,784] TRACE: Interprocess emulation folder: 'C:\ProgramData\eSim Games\Steel Beasts Map Tools\IPC' [19:52:35,784] TRACE: Started up [19:52:35,784] TRACE: Started [19:52:35,786] TRACE: Listening on message queue [19:53:04,112] TRACE: onStop [19:53:04,112] TRACE: Stopping [19:53:04,112] TRACE: Shutting down [19:53:04,114] TRACE: Shutting down message queue [19:53:04,114] TRACE: Shut down [19:53:04,114] TRACE: Persisting jobs [19:53:04,114] TRACE: Stopping Jobs [19:53:04,114] TRACE: All jobs stopped [19:53:04,114] TRACE: Stopped [19:53:04,114] TRACE: Stopping [19:53:04,114] TRACE: Shutting down [19:53:04,115] INFO : Message queue was already removed. [19:53:04,115] TRACE: Shut down [19:53:04,115] TRACE: Persisting jobs [19:53:04,115] TRACE: Stopping Jobs [19:53:04,115] TRACE: All jobs stopped [19:53:04,115] TRACE: Stopped [19:53:04,116] TRACE: dtor 0 Quote Link to comment Share on other sites More sharing options...
O.Schmidt Posted February 1, 2020 Author Share Posted February 1, 2020 Have found that as soon as I close the program incorrectly, I can no longer start it! If I close it with the red hexagon X, everything is OK! If I close it with the X, I can no longer start it! 0 Quote Link to comment Share on other sites More sharing options...
O.Schmidt Posted February 1, 2020 Author Share Posted February 1, 2020 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted February 1, 2020 Share Posted February 1, 2020 1 hour ago, O.Schmidt said: Have found that as soon as I close the program incorrectly, I can no longer start it! If I close it with the red hexagon X, everything is OK! If I close it with the X, I can no longer start it! 'Close' button minimizes program to tray, and you need to restore it from tray instead attempting to launch another instance(this is not possible without --ignorelock' command line option). To quit(terminate) program you need to use red hexagon key marked with X. 0 Quote Link to comment Share on other sites More sharing options...
O.Schmidt Posted February 1, 2020 Author Share Posted February 1, 2020 For me it is important that I can download maps! And it works! 0 Quote Link to comment Share on other sites More sharing options...
Mezentius Posted February 2, 2020 Share Posted February 2, 2020 On 2/1/2020 at 8:54 AM, Jartsev said: you need to restore it from tray instead attempting to launch another instance For the record I had the same issue -- was unable to restore it from the tray, even after closing it and deleting the mutex. I had to reinstall the Map Tools a couple of times before I got it to work reliably (and I don't dare click on the X that minimizes again) 0 Quote Link to comment Share on other sites More sharing options...
Members Retro Posted February 4, 2020 Members Share Posted February 4, 2020 This is very weird.. could you please download the attached script and execute it (I know, that's dangerous on the internet but I promise this script is OK 🐵 ? It will produce a file called 'SentThisToEsimGames.txt' on your desktop, could you please then either paste its contents here or upload it? For some reason it seems that the tools are configured wrongly, so that they cannot communicate correctly.. PrintIPCFolder.cmd 0 Quote Link to comment Share on other sites More sharing options...
stormrider_sp Posted February 4, 2020 Share Posted February 4, 2020 55 minutes ago, Retro said: This is very weird.. could you please download the attached script and execute it (I know, that's dangerous on the internet but I promise this script is OK 🐵 ? It will produce a file called 'SentThisToEsimGames.txt' on your desktop, could you please then either paste its contents here or upload it? For some reason it seems that the tools are configured wrongly, so that they cannot communicate correctly.. PrintIPCFolder.cmd 210 B · 1 download SendThisToEsimGames.txt HKEY_LOCAL_MACHINE\SOFTWARE\eSim Games\Configuration\4.1 IPCFolder REG_EXPAND_SZ %PROGRAMDATA%\eSim Games\Steel Beasts Map Tools\IPC 0 Quote Link to comment Share on other sites More sharing options...
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