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JLS02

New PC system and Reinstall SBProPE, but CodeMeter dongle will not show my licenses

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I got a new PC... reinstall SBProPE 4.167... CodeMeter 7.10a... the installation went perfect except my CodeMeter dongle seems to either be failing/faulty due to it will sometimes shows no licenses, the blank license holder, or the licenses for 3.0x, 4.0x, and 4.1x . I can not figure this problem out. I lost my Codemeter license backups during a hard disk failure on my old PC system by the way. Can anyone help me solve this one?

 

Thanks in Advance...

JLS02

Edited by JLS02
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I think that I have a bad dongle... the indicator lamp stay on... usually it will blink. Which means it is not receiving any writes and reads. How can I replace it?

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26 minutes ago, 12Alfa said:

Try   another  port.mine only like one of 4.  :)

 

I tried all of them... it is the dongle, it will not write or read data.

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15 minutes ago, Rotareneg said:

Contact Ssnake, he'll have to help you with that.

Waiting for his reply

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You have mail, but as suspected, I need to contact tech support myself.

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1 hour ago, Ssnake said:

You have mail, but as suspected, I need to contact tech support myself.

Got it...

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1 hour ago, Ssnake said:

You have mail, but as suspected, I need to contact tech support myself.

Snake (Nils) I think I know what is going on with the dongle and the new CodeMeter 7.10a software... the dongle is not the problem...  it is flashing it's green and yellow lights. What I have to do to get it to show all it's licenses is to go to the CodeMeter program's "Process"  menu selection click on "Stop CodeMeter Service"... wait 3-5 seconds... then click on "Start CodeMeter Service". With the past software it always discovers and initiates the dongle automatically without intervention. 

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