Wolfseven Posted March 9, 2021 Share Posted March 9, 2021 ERROR NetInfo data for license 5000173:0 (Reference 18) in CmContainer 32767-1153 not found Back to previous page Back to Home Page It was working fine saturday and sunday, today it no longer want to work? 2021-03-09 12:03:49: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:49: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:49: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:49: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Runtime Event RT410-535 (1153) occurred. 2021-03-09 12:03:50: Box Event HW70-536 (1153) occurred. 2021-03-09 12:03:50: EBL-Trace: CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1CX1AH2 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted March 9, 2021 Share Posted March 9, 2021 Usually silly questions: No Windows updates applied in between the last successful use and now? No Anti Virus software updates applied in between the last successful use and now? No other software updates applied in between the last successful use and now? You have tried a different USB port? 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 (edited) it seems all of my license have disappeared. I paid for full owner back in 2009, and the last license update for 4.1 was 6/28/19, now the code meter shows no licenses yes up to date with 7.20 no not in between update as far as AVAST which was today. Edited March 9, 2021 by Wolfseven 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 (edited) states locked? also the container for the game license states empty? Edited March 9, 2021 by Wolfseven 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 (edited) my codemeter is dead. just died when I placed it into another usb. had this thing for 14 years. Edited March 9, 2021 by Wolfseven 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted March 9, 2021 Members Share Posted March 9, 2021 Any container with a serial code starting with 32767-... is an empty container. Steel Beasts creates them on installation, for new users that want to start with a time-based license on them. (As soon as a time-based license is activated, the serial code of these virtual containers will change to 128-...) If you have a CodeMeter USB stick, the serial code of those physical devices will start with 1-..., 2-..., or 3-... at the time of this writing. To see what's stored on them, click the "All Container" button (top left), then select the right device. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted March 9, 2021 Members Share Posted March 9, 2021 ...which would explain why SB Pro PE no longer started from Steam. Anyway, please contact me by email. if you tried all the different USB ports on your machine and you can't get the stick to respond, we're going to arrange for a replacement. 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 Just now, Ssnake said: ...which would explain why SB Pro PE no longer started from Steam. Anyway, please contact me by email. if you tried all the different USB ports on your machine and you can't get the stick to respond, we're going to arrange for a replacement. before it died I sent a request through the codemeter license request. 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted March 9, 2021 Administrators Share Posted March 9, 2021 What shows up if you hit "all container" in the webadmin menu? 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 tried to message you but you're not accepting messages. I emailed sales this is the only email i could find. 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 Just now, Sean said: What shows up if you hit "all container" in the webadmin menu? it no longer works; empty.. 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 5 minutes ago, Sean said: What shows up if you hit "all container" in the webadmin menu? 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted March 9, 2021 Administrators Share Posted March 9, 2021 ssnake email: Please contact me only via email (my user name here @ my avatar picture .com) 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted March 9, 2021 Administrators Share Posted March 9, 2021 Click on the entry on the top, the one that says <no name>. What does that show? 0 Quote Link to comment Share on other sites More sharing options...
Wolfseven Posted March 9, 2021 Author Share Posted March 9, 2021 1 minute ago, Sean said: Can you post a screenshot? ssnake email: Please contact me only via email (my user name here @ my avatar picture .com) screen shot is up one. Im an 1 minute ago, Sean said: Click on the entry on the top, the one that says <no name>. What does that show? 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted March 9, 2021 Administrators Share Posted March 9, 2021 Ok, this is great news. Your codemeter stick is ok, and the licenses are there. What is the exact error when you start steel beasts? 0 Quote Link to comment Share on other sites More sharing options...
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