MikeKiloPapa Posted October 22, 2021 Share Posted October 22, 2021 DISASTER !😱!....my codemeter stick decided to quit on me after more than a decade of hard use. My question is, do i now have to buy a complete new $115 license to get a new stick or is it possible to get a replacement dongle? . The old one ofc had a 4.1 license on it upgraded to 4.265. 0 Quote Link to comment Share on other sites More sharing options...
Solution Jartsev Posted October 22, 2021 Solution Share Posted October 22, 2021 1 hour ago, MikeKiloPapa said: DISASTER !😱!....my codemeter stick decided to quit on me after more than a decade of hard use. My question is, do i now have to buy a complete new $115 license to get a new stick or is it possible to get a replacement dongle? . The old one ofc had a 4.1 license on it upgraded to 4.265. Please contact sales@esimgames.com; it is possible to replace broken CodeMeter stick (for a fee). Also it makes sense to run CmDust diagnostic utility and attach resulting log file to your email to sales, but please DO NOT post this log here, since it contain sensitive data. 1 Quote Link to comment Share on other sites More sharing options...
MikeKiloPapa Posted October 22, 2021 Author Share Posted October 22, 2021 2 hours ago, Jartsev said: Please contact sales@esimgames.com; it is possible to replace broken CodeMeter stick (for a fee). Also it makes sense to run CmDust diagnostic utility and attach resulting log file to your email to sales, but please DO NOT post this log here, since it contain sensitive data. Thank you for the quick response👍🙂. I ran the CmDust as advised and will attach the log file when i send the email to sales@esimgames.com. 0 Quote Link to comment Share on other sites More sharing options...
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