Dr Strangelove Posted March 10, 2022 Share Posted March 10, 2022 I purchased the SB Pro PE Time-Limited License a moment ago and I haven't noticed problems with my e-mail box which prevented the confirmation e-mail for reaching me. What should I do? I only have my order number. 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted March 10, 2022 Share Posted March 10, 2022 Hello, first of all, please check your spam mail folder, since there is a non-zero chance of confirmation email being trapped by the spam filter. Then please keep in mind, that there could be a delay up to a few hours, since in some rare cases transactions are not processed instantly, especially if credit card was used; wait for a couple of hours, and if there is still no confirmation mail, please contact sales. 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted March 10, 2022 Administrators Share Posted March 10, 2022 There should be two emails, one with the order confirmation, and the other that has the license link. Have both arrived by now? 0 Quote Link to comment Share on other sites More sharing options...
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