F.T Posted May 12, 2022 Share Posted May 12, 2022 I have paid for the upgrade License from version 4.0. It's been a few hours now. 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted May 12, 2022 Share Posted May 12, 2022 28 minutes ago, F.T said: I have paid for the upgrade License from version 4.0. It's been a few hours now. Hello, there should be 2 mails- one is a confirmation mail with order number, and another- containing license activation link. Neither of them came through, or just one? First of all, please check spam/junk mail folder- may be our mails got trapped by spam filter. Then another factor- transaction processing is not always instant, unfortunately, and may take several hours. If there is no our mails in your spam mail folder, and after a couple of hours nothing comes through- please contact sales. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted May 12, 2022 Members Share Posted May 12, 2022 I'm currently out of office. Please send an email to Shipping@eSimGames.com (and maybe put Sales@eSim...) on CC. 0 Quote Link to comment Share on other sites More sharing options...
F.T Posted May 12, 2022 Author Share Posted May 12, 2022 1 hour ago, Ssnake said: I'm currently out of office. Please send an email to Shipping@eSimGames.com (and maybe put Sales@eSim...) on CC. My order has been canceled. I don't know why? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted May 12, 2022 Members Share Posted May 12, 2022 Me neither. Shipping@eSimGames.com has the answer. 0 Quote Link to comment Share on other sites More sharing options...
F.T Posted May 14, 2022 Author Share Posted May 14, 2022 Thank you all for your help. I have completed the order. 0 Quote Link to comment Share on other sites More sharing options...
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