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I didn't receive a confirmation email with my order number.


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28 minutes ago, F.T said:

I have paid for the upgrade License from version 4.0. It's been a few hours now.

Hello, there should  be 2 mails- one is a confirmation mail with order number, and another- containing license activation link.  Neither of them came through, or just one?


First of all, please check  spam/junk  mail folder- may be our mails got trapped by  spam filter. Then another factor- transaction processing is not always instant, unfortunately, and may take several hours.  If there is no our mails in your spam mail folder, and after a couple of hours nothing comes through- please contact sales.


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1 hour ago, Ssnake said:

I'm currently out of office. Please send an email to Shipping@eSimGames.com (and maybe put Sales@eSim...) on CC.

My order has been canceled. I don't know why?

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