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Game won't start


Liudas32
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Difficult to say what's going on.

If it were a license issue, there'd be an error message about a missing license. Still, maybe we should start there.

 

Do you have a CM stick (USB device), or a time-limited license?

If a USB stick, please plug it in, then open the Windows Start Menu.

Type "cmdu" to find the diagnostic utility "CmDUST".

Run it.

When done, it'll open a new window of the Windows File Explorer. There, you'll find "CmDust-Result.log". Please attach that file to an email, and send that email to me (Ssnake) or Sales (@eSimGames.com) for inspection.

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12 hours ago, Ssnake said:

Difficult to say what's going on.

If it were a license issue, there'd be an error message about a missing license. Still, maybe we should start there.

 

Do you have a CM stick (USB device), or a time-limited license?

If a USB stick, please plug it in, then open the Windows Start Menu.

Type "cmdu" to find the diagnostic utility "CmDUST".

Run it.

When done, it'll open a new window of the Windows File Explorer. There, you'll find "CmDust-Result.log". Please attach that file to an email, and send that email to me (Ssnake) or Sales (@eSimGames.com) for inspection.

No any messages No any questions or errors in installation time But like i said 10 seconds and nothing . Time limited license , codemeter (new installed) 7,40 say license activated . By the way codemeter shows 2 licenses .

Maybee problem with DirectX9 ? It is old problem Windows 10 with Directx12 and Directx 9 cooperation .

By the way, the link for downloading 9.0c in released notes doesn't work.

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Has Microsoft changed it again?

Anyway, it's included in the Steel Beasts installer; in fact, it's the first component that gets installed in the process, so there's no need to download it separately.

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1 hour ago, Liudas32 said:

By the way codemeter shows 2 licenses .

 

13 hours ago, Ssnake said:

USB stick, please plug it in, then open the Windows Start Menu.

Type "cmdu" to find the diagnostic utility "CmDUST".

Run it.

When done, it'll open a new window of the Windows File Explorer. There, you'll find "CmDust-Result.log". Please attach that file to an email, and send that email to me (Ssnake) or Sales (@eSimGames.com) for inspection.

 

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1 minute ago, Cruiser114 said:

uninstalled legacy map pack and still no go

 

 

I'd recommend doing what it says above. 

 

 

"USB stick, please plug it in, then open the Windows Start Menu.

Type "cmdu" to find the diagnostic utility "CmDUST".

Run it.

When done, it'll open a new window of the Windows File Explorer. There, you'll find "CmDust-Result.log". Please attach that file to an email, and send that email to me (Ssnake) or Sales (@eSimGames.com) for inspection."

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8 minutes ago, Mirzayev said:

 

I'd recommend doing what it says above. 

 

 

"USB stick, please plug it in, then open the Windows Start Menu.

Type "cmdu" to find the diagnostic utility "CmDUST".

Run it.

When done, it'll open a new window of the Windows File Explorer. There, you'll find "CmDust-Result.log". Please attach that file to an email, and send that email to me (Ssnake) or Sales (@eSimGames.com) for inspection."

done and thank you

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