F.T Posted August 17, 2022 Share Posted August 17, 2022 29 minutes ago, Ssnake said: o Kiev East 3627b1a9-a197-49e8-a738-59a0b49076b5 o Kiev West 8fd98b23-f3b7-45b4-b704-326aabb3aedb o Kramatorsk cc091848-e1cc-4156-a4c4-4e47e3b2c1f7 o “Oksbøl Training Area” 7e0e7e2e-27c9-4aad-9a85-8974d8496cd5 o Mykolaiev-Cherson 3407856e-3460-426f-84ed-acc914240844 o Severodonetsk 952710e5-3a55-4ae7-9fbc-634f2e841bd1 Download failed 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 17, 2022 Members Share Posted August 17, 2022 Did you try to download multiple maps simultaneously? What's shown in the log files of the Download Manager? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 17, 2022 Members Share Posted August 17, 2022 I think I posted them before, but just in case: and then The "serviceLog" is also of interest. Both should be matching the time when your download actually failed (you need to check which version of these files it is; typically, it would be the one that contains an error entry about a failed download, and both files would be of the same day and a similar time stamp. 0 Quote Link to comment Share on other sites More sharing options...
Captain_Colossus Posted August 17, 2022 Share Posted August 17, 2022 (edited) i think i have a related issue. i didn't see a message such as a 'map download failed' although i wasn't looking for it if it did; however i simply cannot open up any of the new maps in either the map editor or the mission editor; they show up in the published maps list, they just freeze when loading; the map packages are physically there in the directory taking up space. even more strange, i deleted one of the map packages in order to download again to troubleshoot, and the map package installer tells me that the map already is present, despite being deleted Edited August 17, 2022 by Captain_Colossus 0 Quote Link to comment Share on other sites More sharing options...
Mirzayev Posted August 17, 2022 Share Posted August 17, 2022 7 minutes ago, Captain_Colossus said: i think i have a related issue. i didn't see a message such as a 'map download failed' although i wasn't looking for it if it did; however i simply cannot open up any of the new maps in either the map editor or the mission editor; they show up in the published maps list, they just freeze when loading; the map packages are physically there in the directory taking up space. even more strange, i deleted one of the map packages in order to download again to troubleshoot, and the map package installer tells me that the map already is present, despite being deleted Worth mentioning that these maps take a REALLY long time to load. One of them took around the five to seven minute mark for me. 1 Quote Link to comment Share on other sites More sharing options...
F.T Posted August 18, 2022 Author Share Posted August 18, 2022 10 hours ago, Ssnake said: Did you try to download multiple maps simultaneously? I didn't download multiple maps at once. In fact, I couldn't use the tool to download any maps. This is the problem I encountered after upgrading 4.357. 0 Quote Link to comment Share on other sites More sharing options...
F.T Posted August 18, 2022 Author Share Posted August 18, 2022 11 hours ago, Ssnake said: What's shown in the log files of the Download Manager? I tried it again today. It still failed. Here is the contents of the log file. [11:18:27,055] INFO : Version 55 [11:18:27,726] TRACE: Interprocess emulation folder: 'C:\ProgramData\eSim Games\Steel Beasts Map Transfer Tools\IPC' [11:18:27,726] INFO : MQ name: SB_00013964 [11:19:25,417] INFO : Download failed! 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 18, 2022 Members Share Posted August 18, 2022 I'll have to consult with a programmer who is currently on holiday. Will take a while, sorry. 0 Quote Link to comment Share on other sites More sharing options...
F.T Posted August 18, 2022 Author Share Posted August 18, 2022 55 minutes ago, Ssnake said: I'll have to consult with a programmer who is currently on holiday. Will take a while, sorry. It doesn't matter. I'm in no hurry. Something in the serviceLog file caught my eye. As shown below. ERROR: Error moving package ERROR: Failed to move package 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 18, 2022 Members Share Posted August 18, 2022 You are using version 55, though ... right? 1 hour ago, F.T said: ERROR: Error moving package ERROR: Failed to move package The transfer managers downloads the data into a temporary directory (%TEMP%, wherever that is on your system). Then it extracts the data, and finally moves them into the folder set in the registry as the destination for all map packages (as shown in Steel Beasts manin menu, Options, Filepaths). Since it is the move that failed, the question is whether there's enough disc space on the target drive, or if there are restrictions with respect to security settings (write access priveleges). These would be the first things I'd go and check. 0 Quote Link to comment Share on other sites More sharing options...
F.T Posted August 18, 2022 Author Share Posted August 18, 2022 20 minutes ago, Ssnake said: You are using version 55, though ... right? The transfer managers downloads the data into a temporary directory (%TEMP%, wherever that is on your system). Then it extracts the data, and finally moves them into the folder set in the registry as the destination for all map packages (as shown in Steel Beasts manin menu, Options, Filepaths). Since it is the move that failed, the question is whether there's enough disc space on the target drive, or if there are restrictions with respect to security settings (write access priveleges). These would be the first things I'd go and check. Just like version 4.2, the map packages file path is custom. Disk space is sufficient. 0 Quote Link to comment Share on other sites More sharing options...
Moderators Volcano Posted August 18, 2022 Moderators Share Posted August 18, 2022 He is saying: go into the Map Package Transfer Manager, then press "About", and make sure it says its version 55. It is best to make 100% sure, otherwise we will be like a dog chasing its own tail. 🐕🦺 0 Quote Link to comment Share on other sites More sharing options...
F.T Posted August 18, 2022 Author Share Posted August 18, 2022 16 minutes ago, Volcano said: He is saying: go into the Map Package Transfer Manager, then press "About", and make sure it says its version 55. yes, it's V55. 0 Quote Link to comment Share on other sites More sharing options...
Moderators Volcano Posted August 18, 2022 Moderators Share Posted August 18, 2022 OK thanks, good to know. 0 Quote Link to comment Share on other sites More sharing options...
Captain_Colossus Posted August 19, 2022 Share Posted August 19, 2022 On 8/17/2022 at 4:43 PM, Mirzayev said: Worth mentioning that these maps take a REALLY long time to load. One of them took around the five to seven minute mark for me. to close my issue off in this thread as mirzayev says these maps are rather slow loading 0 Quote Link to comment Share on other sites More sharing options...
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