Miki765 Posted September 17, 2022 Share Posted September 17, 2022 Hello,My SB PRO PE is currently running in version 4.357. When I upgrade to 4.363, I will be prompted that the serial number is invalid. I can only reinstall version 4.357 to enter the game now. I bought a USB dongle. It worked normally from version 3.0 to 4.357.However, I cannot upgrade to 4.363 now. After the upgrade is completed, I will be prompted that the serial number is invalid. The following pictures are attached to prove that my game can work normally at 4.357, and the prompt of serial number invalidation appears at 4.363. Thank you very much for helping me!😊 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted September 17, 2022 Share Posted September 17, 2022 1 hour ago, Miki765 said: Hello,My SB PRO PE is currently running in version 4.357. When I upgrade to 4.363, I will be prompted that the serial number is invalid. I can only reinstall version 4.357 to enter the game now. I bought a USB dongle. It worked normally from version 3.0 to 4.357.However, I cannot upgrade to 4.363 now. After the upgrade is completed, I will be prompted that the serial number is invalid. The following pictures are attached to prove that my game can work normally at 4.357, and the prompt of serial number invalidation appears at 4.363. Thank you very much for helping me!😊 Please contact sales, or Ssnake directly via e-mail. We are all out of office, let's say, so addressing your issue might take some time. P.S. I'd like to remind all users, that posting CMDust logs etc in public domain may reveal some your sensitive private data- these materials need to be handed over by mail only 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 17, 2022 Members Share Posted September 17, 2022 Yeah, I might not be able to respond for several days. Please send an email to Shipping@eSimGames.com and ask if they can provide you with a free one-month license; I'll be ready to help you out in a good week from now. 0 Quote Link to comment Share on other sites More sharing options...
Miki765 Posted September 17, 2022 Author Share Posted September 17, 2022 OK, I have sent an email to this address. Thank you for your help! Now I have restored the game to version 4.357, and the game runs normally。 0 Quote Link to comment Share on other sites More sharing options...
TnkT72 Posted September 23, 2022 Share Posted September 23, 2022 I just purchased another time limited license. However, I am getting the following error when starting the game. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 24, 2022 Members Share Posted September 24, 2022 Old time-limited licenses will be used up before a new one gets "opened", and will therefore report that it is about to expire. Once that it has expired, the message will go away (and the new license will be used seamlessly). 0 Quote Link to comment Share on other sites More sharing options...
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