License Failure after upgrading from 4.265

[Timber Wolf]

I purchased the 4.1 to 4.357 upgrade. I uninstalled 4.265 and then ran the complete installer. After the install was completed,   I  tried starting SB and got a codemeter license failure. I restarted my computer and I'm still getting the error. I double checked and the license email had no attachment or link to update the license.  I checked the release notes and didn't see anything helpful. I'm sure that missed a step but can't figure it out

 

[Timber Wolf]

Looks like the 4.1 license is on my CM stick

[Timber Wolf]

Ok I figured it out, my email program was removing all links from my emails. I checked my email on my internet provider website and they were in the emails. Now all I have to do is fix my email/firewall/antivirus

[Ssnake]

Sorry, the entire team was out of the office during the week, otherwise I would have responded earlier. Looks like you got it sorted, I'm now going to respond to similar cases that reported in during the last ten days or so.

 

[Timber Wolf]

Thank you, your response was much quicker than I expected.

[DerHuntere]

S!,

I am having the same issue as Timber Wolf, however i need help resolving the issue.

 

Thanks

[Ssnake]

Like him, I'll need your contact data by email, along with a CmDUST-Result.log (see near the bottom of the first post in this thread):

 

Bonus points if you remember with which email address you made your last purchases in our web shop.