Arvigna Posted November 2 Share Posted November 2 (edited) Hello, a big problem. the game won't launch. If I click, it feels like it wants to start and then it stops. No error message. If I look at the processus, I can see that it appears inside and then disappears straight away. I've tried everything, I think. uninstall , reinstall.... exe associations. checked the registry. checked the graphics drivers deleted or stopped unnecessary processes. and many other things. since several days. Of course my licence is up to date, and so is the codmeter. - there's another game that does the same thing, the il2 box launcher, but not the game itself. just this game. But all the proposed solutions don't work. Sorry for my poor english... Edited November 2 by Arvigna 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted November 2 Members Share Posted November 2 Please try and see if the latest CodeMeter runtime software (7.60d) will help: https://www.wibu.com/fr/telechargements/utilisateurs/telechargement-logiciels-utilisateurs.html 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted November 3 Author Share Posted November 3 Hello. No changes with the latest CodeMeter .😌 0 Quote Link to comment Share on other sites More sharing options...
Administrators Sean Posted November 3 Administrators Share Posted November 3 From your description, it sounds like antivirus is killing the process. How to handle that varies based on which antivirus it is. 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted November 3 Author Share Posted November 3 Hello, I don't know, even disabling my anti-virus " Avira" doesn't change anything. 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted November 3 Share Posted November 3 Please try to start SB in debug mode: 1) in Start menu navigate to eSim games- Steel Beasts Pro folder 2) there is a Troubleshooting subfolder. Locate Steel Beasts Pro PE (debug) shortcut and try start SB by using it. Then try to collect DebugLog.txt generated during this launch attempt in My Documents\eSim Games\Steel Beasts\logs and mail it to @Ssnake(Do not post logs here on forum!). May be it would shed some light on cause of your problem. P.S. Also makes sense to check if there are any SB-related crash dumps in CrashDumps folder and crash logs in My Documents\eSim Games\Steel Beasts\logs 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted November 3 Author Share Posted November 3 (edited) Hello, thank you. yes I had already tried to launch with the debug mod, but nothing. I send the .dmp file no log file ... 🤔 Edited November 3 by Arvigna 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted November 3 Members Share Posted November 3 Okay, we'll analyze the file, but it may take a few days. 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted November 3 Author Share Posted November 3 No problemo ! Thank you very much .. ✌️ 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted November 9 Author Share Posted November 9 Hello, could someone tell me the version of NET framework used by SB, please? Thanks very much. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted November 9 Members Share Posted November 9 I don't think that we're using any element of the .NET framework. 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted November 9 Author Share Posted November 9 to be sure thank you 0 Quote Link to comment Share on other sites More sharing options...
maexftw Posted November 15 Share Posted November 15 (edited) Same Problem here. Updated the Codemeter but no luck. Uninstalled the game, reinstalled, got to play the game once, back to desktop to change some settings, tried to open up the game, computer is doing something but then nothing. Edit: Windows Event Viewer got something: Faulting application name: SBProPE64cm.exe, version: 4.379.0.0, time stamp: 0x641b31ff Faulting module name: ntdll.dll, version: 10.0.22000.2538, time stamp: 0x8512d78c Exception code: 0xc00000ff Fault offset: 0x000000000008f9fd Faulting process id: 0x2308 Faulting application start time: 0x01da17ae1e8ab024 Faulting application path: D:\SB Pro PE\Release\SBProPE64cm.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 299f8e05-bc2d-4634-a9b8-d13da4b86ee7 Faulting package full name: Faulting package-relative application ID: Edited November 15 by maexftw 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted November 15 Share Posted November 15 1 hour ago, maexftw said: Same Problem here. Updated the Codemeter but no luck. Uninstalled the game, reinstalled, got to play the game once, back to desktop to change some settings, tried to open up the game, computer is doing something but then nothing. Also it would be nice to get debug log, and, in case if SB crashes on start-up- crash dump, as was described above. Edit: just a reminder- please do not post any logs, dumps etc here. These things need to be handed over by e-mail. 0 Quote Link to comment Share on other sites More sharing options...
maexftw Posted November 15 Share Posted November 15 54 minutes ago, Jartsev said: Also it would be nice to get debug log, and, in case if SB crashes on start-up- crash dump, as was described above. Edit: just a reminder- please do not post any logs, dumps etc here. These things need to be handed over by e-mail. So, my Windows 11 wasn't up-to-date (I'm so sorry for wasting your time). After installing the patches '2023-11 .NET 6.0.25 Security Update for x64 Client (KB5032883)' and 'Windows 11, version 22H2', the game now starts without issues every time. I hope this helps others who might have overlooked this solution as I did. Are you still interested in the debug log? I can't believe that I didn't check if there were any Windows updates before crying in the forum I'm so sorry. Guys have a great day! 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted Monday at 04:59 PM Author Share Posted Monday at 04:59 PM Hello! I'm running win10 and up to date, After some research, I found that the ntdll.dll file was the cause. I did a repair, I see that this file is up to date, as of today. I uninstalled and reinstalled the game. but nothing works. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted Tuesday at 10:32 AM Members Share Posted Tuesday at 10:32 AM If I understand it correctly, the NTdll.dll is an important part of the operating system kernel. If that got damaged/deleted, who knows what else is missing. In the light of your previously reported issues, I think this missing DLL (or Steel Beasts not launching) is just a symptom of a much bigger problem --- that your Windows installation has been corrupted, and possibly for a while now. The first step should be to boot from a Linux CD and then run a number of thorough malware scans. Depending on the results, a simple Windows reinstallation may be sufficient. Or you may need to be more thorough and erase or replace your harddisk and do a fresh Windows installation, with a data restoration from a backup that is known to not be infected (which may be difficult to ascertain). If in doubt, consider consulting the services of a professional computer shop. 0 Quote Link to comment Share on other sites More sharing options...
Arvigna Posted Tuesday at 11:37 AM Author Share Posted Tuesday at 11:37 AM Yes! during the last repair attempt i noticed that the dates of the system32 and wow64 ntdll.dll files have been updated to today. windows having indicated to me a repair. That did not change anything. The other game that was bugging works perfectly now. but its problem was not linked to the dll file. it was a mistake on my part. It happened at the same time by coincidence. I'll have to start with a clean windows....😩 0 Quote Link to comment Share on other sites More sharing options...
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