Runibl Posted April 17, 2009 Share Posted April 17, 2009 Hi.Finally recieved SB Pro PE, and was very excited.But opening the cd case, i find there is no cd in there, and checking the rest of the package there is still no cd to be found. So i'm s bit bummed about this.The dongle and the manual are there though.So is there any way to get a replacement?I'll be sending an email as soon as i can, i have to wait until the email server comes back online from some problem.At the moment i'm downloading the 2.370 beta. Am i right that i should be able to use that with my dongle? I have downloaded and installed codemeter software.Thanks 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted April 17, 2009 Members Share Posted April 17, 2009 Hello,Please accept my apologies. Please contact us by email and send us the order number and/or the name under which you purchased it (or the delivery address). We'll send a disk ASAP.Yes, in the meantime you can download and install 2.370 as a stop gap measure. 0 Quote Link to comment Share on other sites More sharing options...
JanTog Posted April 17, 2009 Share Posted April 17, 2009 Hello,Please accept my apologies. Please contact us by email and send us the order number and/or the name under which you purchased it (or the delivery address). We'll send a disk ASAP.Yes, in the meantime you can download and install 2.370 as a stop gap measure.Nice to see a swift and decisive response :men_ani: 0 Quote Link to comment Share on other sites More sharing options...
Runibl Posted April 17, 2009 Author Share Posted April 17, 2009 Hello,Please accept my apologies. Please contact us by email and send us the order number and/or the name under which you purchased it (or the delivery address). We'll send a disk ASAP.Yes, in the meantime you can download and install 2.370 as a stop gap measure.Thanks for a quick reply, and apology accepted. Things happen i guess.I have just used the "contact us" form on www.esimgames.com to send an email (hope that's the right way) with all the necessary information.2.370 is working, so at least i'll be learning untill the replacement arrives.Thanks again for a quick reply. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted April 17, 2009 Members Share Posted April 17, 2009 Yes, excellent. I don't know if this was early enough to get your CD into today's shipment, but certainly into the next. 0 Quote Link to comment Share on other sites More sharing options...
Runibl Posted April 18, 2009 Author Share Posted April 18, 2009 Got an email stating help is on the way Lovely support response. 0 Quote Link to comment Share on other sites More sharing options...
Runibl Posted April 24, 2009 Author Share Posted April 24, 2009 An update... Disc has arrived and everything works Thank you very much for such a quick response. 0 Quote Link to comment Share on other sites More sharing options...
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