Gibsonm Posted January 27, 2015 Share Posted January 27, 2015 Sorry I may have injected some confusion. You'll need to send two emails (I'll try and forward yours on, once I can read it). 1. One to Ssnake to sort out the underlying issues - permanent solution. 2. One to me (as you have done - I'll read it when I get home) so I can send you details on how to borrow one of my licenses while Ssnake sorts out the underlying issue - intermediate fix to get you going. I needed you to send me an email so I could email you the directions to access the loan license. 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 Ok, many thanks, pls indicate recepit of email. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 27, 2015 Members Share Posted January 27, 2015 OK, installed files, plugged in dongle, updated dongle hardware but I do not know how to start the game or register any license, although I have read the various posts. When I get to the web site linked in the email from eSim for the 3.0 license (using Chrome, dongle plugged in) I get this error message:Error: The license cannot be transferred into this CmContainer. Please choose a different CmContainer and try again. Error Code = 0x18080003Chances are, you somehow selected the virtual CM container when trying to activate the ticket (serial code 32767-xxxxxxxxxx). In the drop-down menu of the web page, pick the other serial code (1-xxxxxxx or 2-xxxxxxx) which belongs to the physical CodeMeter stick.Upgrade licenses only work with physical CM sticks that already have a Steel Beasts license on them.Virtual CM containers are suitable exclusively for time-based licenses. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted January 27, 2015 Share Posted January 27, 2015 Ok, many thanks, pls indicate recepit of email. Sorry, not seen yet. Have sent you one. Assuming you receive it, please reply (to the email, not here). 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 Chances are, you somehow selected the virtual CM container when trying to activate the ticket (serial code 32767-xxxxxxxxxx). In the drop-down menu of the web page, pick the other serial code (1-xxxxxxx or 2-xxxxxxx) which belongs to the physical CodeMeter stick.Upgrade licenses only work with physical CM sticks that already have a Steel Beasts license on them.Virtual CM containers are suitable exclusively for time-based licenses.Ssnake, the only licence number that is selectable in the web page for the link I received with the 3.0 license is for the plugged in stick and is 1-xxxxxxx. Attempting to activate that (in two separate browsers) produces the following error message:Error: The license cannot be transferred into this CmContainer. Please choose a different CmContainer and try again. Error Code = 0x18080003CodeMeter shows both devices, physical and virtual, and, when I acticate them, creates a file in my User folder that, apparently, I need to send to you by email but I have no email address for this function.I do not have the email that came with the purchase of my SB Pro PE dongle and DVD in 2006 but I have the invoice. 0 Quote Link to comment Share on other sites More sharing options...
pvtkramer Posted January 27, 2015 Share Posted January 27, 2015 Sean also mentioned this solution earlier in the thread.I think this is the cause of your problem:http://www.steelbeasts.com/sbforums/showthread.php?t=20033Ssnake:d) You want to activate a single upgrade license and get an error message about an "unsatisfied constraint" with error code 0x18080003You probably have a first generation CodeMeter stick from a purchase made in 2006 or 2007.http://www.steelbeasts.com/sbforums/showpost.php?p=248836&postcount=56Ssnake:A license for SB Pro 2.4, 2.5, or 2.6 is required to upgrade to version 3.0 (otherwise an upgrade ticket cannot be activated).if you have never purchased an upgrade for SB Pro PE you can't add the 3.0 license to your Codemeter dongle.this can be fixed, Ssnake will have to help you. 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 I think this is the cause of your problem:http://www.steelbeasts.com/sbforums/showthread.php?t=20033http://www.steelbeasts.com/sbforums/showpost.php?p=248836&postcount=56if you have never purchased an upgrade for SB Pro PE you can't add the 3.0 license to your Codemeter dongle.this can be fixed, Ssnake will have to help you.Thank you for this. It appears that, because my original license is so old, I either have to purchase a secondary license or get help from Ssnake. I have emailed Ssnake (and he has been in here) so I guess I'll wait to hear from him before I get that secondary license. I have no problem with spending the $25 as long as I know that it will solve my problem. 0 Quote Link to comment Share on other sites More sharing options...
Rotareneg Posted January 27, 2015 Share Posted January 27, 2015 ssnake's email address is his user name at esimgames.com . You can check what licenses are already on your stick by using the WebAdmin function in the CodeMeter Control Center. Go to the Content tab, and then the Licences subtab and select your CodeMeter stick in the CmContainer drop-down. You should get something like what mine shows: 0 Quote Link to comment Share on other sites More sharing options...
pvtkramer Posted January 27, 2015 Share Posted January 27, 2015 Bahger - don't buy any more licenses. if what I mentioned is the cause of the problem, Ssnake will help you fix it.you should also update the firmware of the dongle, if you haven't already done so. 0 Quote Link to comment Share on other sites More sharing options...
Rotareneg Posted January 27, 2015 Share Posted January 27, 2015 Oh, and one thing I just realized you might have been doing: If you see the dongle in your list of drives, don't try to copy the license there or expect to see any files in it. That is there because the CodeMeter dongles can also act as a regular USB flash drive along with the DRM functions, as some have a usable amount of flash memory. 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 Thank you, Kramer, I really appreciate it. I updated the dongle's firmware immediately. Here is what my dongle license looks like in WebAdmin. Can you deduce anything untoward about this? 0 Quote Link to comment Share on other sites More sharing options...
Rotareneg Posted January 27, 2015 Share Posted January 27, 2015 Yep, you've got an old version that will need an extra step to upgrade from, as documented here:http://www.steelbeasts.com/sbforums/showthread.php?t=21005Ssnake should get you up and running, no worries. 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 Thank you. If Ssnake can help me out, then not only will I be able to play the game, I will also not have wasted $40 on the 3.x upgrade. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 27, 2015 Members Share Posted January 27, 2015 I can. Expect mail in a minute. 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 Thanks, Ssnake. 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 That did it! Effortless! Thanks! It will be good to be back. 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted January 27, 2015 Share Posted January 27, 2015 Ok, many thanks, pls indicate recepit of email. Sorry, not seen yet.Have sent you one. Assuming you receive it, please reply (to the email, not here). OK so now I've received four emails from you (they arrived between 0200 and 0430, its now 0545 here). That did it! Effortless! Thanks! It will be good to be back. Does this mean you are up and running and therefore I don't need to worry? 0 Quote Link to comment Share on other sites More sharing options...
Bahger Posted January 27, 2015 Author Share Posted January 27, 2015 Yes, I am up and running. Thank you so much for your patience, courtesy and invaluable assistance. Sorry about the rash of emails, it's just difficult to tell if they have reached the recipient when using a web form. Thanks again! 0 Quote Link to comment Share on other sites More sharing options...
Gibsonm Posted January 27, 2015 Share Posted January 27, 2015 No problem at all, glad "we" (everybody involved) could get you up and running. 0 Quote Link to comment Share on other sites More sharing options...
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