Marko Posted July 20, 2015 Share Posted July 20, 2015 (edited) I suggested to a friend of mine he try the one month licence option.He has a three year old laptop it has a intel graphics card I thought it mite run if he turned All The settings down, it all loaded no problem but even with all the setting down to Minimum He just gets a black screen with sound, the only position viewable is the drivers station but The out side view is black. any suggestions or is it his machine is not up to it.Not sure of all the specs I think its a Pentium chip set. Edited July 20, 2015 by Marko 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted July 20, 2015 Members Share Posted July 20, 2015 It should at the very least be a processor with integrated 3D graphics. Not every processor has them, or has them powerful enough. I suppose your friend's notebook is one of those cases, I'm afraid. He could still use that notebook as a license server for a different PC to squeeze some use out of the license - but that may be about it. 0 Quote Link to comment Share on other sites More sharing options...
Marko Posted July 20, 2015 Author Share Posted July 20, 2015 It should at the very least be a processor with integrated 3D graphics. Not every processor has them, or has them powerful enough. I suppose your friend's notebook is one of those cases, I'm afraid. He could still use that notebook as a license server for a different PC to squeeze some use out of the license - but that may be about it.It has got integrated graphics card a Intel HD R chip setI had a look today down loaded drivers etc. still no joyLucky he didn't go for the full product.Now I just have to convince him SB is worth buying a new machine for. 0 Quote Link to comment Share on other sites More sharing options...
Hedgehog Posted July 21, 2015 Share Posted July 21, 2015 Hmm, try reinstalling the DirectX 9.0c( I know it usually throws up an error dialog, but it might be worth a try.)Or it could be a windows "Control Panel" setting.(Be Careful here)I know my Integrated Graphics works.I recommend installing a program called Speccy by Piriform.It interrogates all the hardware on your machine for its specifications and presents them as one easy to read page. (Run as Admin, for full effect)Might give us a better idea of what he has to work with. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 2, 2015 Members Share Posted September 2, 2015 If his license was activated but never used, it's still good. Otherwise it may be expired, in which case a new license is necessary.To configure a computer as a license server, please consult page 13f. in the user's manual; while the text refers to a CM stick, the described settings for creating a license server apply to time-based licenses on virtual CM containers just the same. 0 Quote Link to comment Share on other sites More sharing options...
Marko Posted September 2, 2015 Author Share Posted September 2, 2015 If his license was activated but never used, it's still good. Otherwise it may be expired, in which case a new license is necessary.To configure a computer as a license server, please consult page 13f. in the user's manual; while the text refers to a CM stick, the described settings for creating a license server apply to time-based licenses on virtual CM containers just the same.My Bad the licence ran out how time fly's anyway I have talked him to getting a three month licence Thanks for the speedy reply. Now lets talk about sales commission LoL 0 Quote Link to comment Share on other sites More sharing options...
delta6 Posted September 4, 2015 Share Posted September 4, 2015 My sbpro disc has finally given up the ghost...I have ordered a new disc when it arrives should I install 3.011-3.025 and 3,027 or just 3.027???:confused: 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 4, 2015 Members Share Posted September 4, 2015 Just 3.027. It's a "full installer" per the Release Notes description. That's the key word to look for. 0 Quote Link to comment Share on other sites More sharing options...
delta6 Posted September 4, 2015 Share Posted September 4, 2015 Thank You SSnake...:luxhello: 0 Quote Link to comment Share on other sites More sharing options...
Marko Posted September 4, 2015 Author Share Posted September 4, 2015 I am having difficulties getting a temp licence to installI have read the post on troubleshooting installs have turned off the virus protection and protection mode. tried a reinstall. its a new PC running windows 8.1 bing Here is the error message I am getting.Error: The license cannot be transferred into the selected CmContainer. Please use a different CmContainer and try again. Error Code = 0x18080005Any advice welcome. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 4, 2015 Members Share Posted September 4, 2015 Yeah, I have currently two similar support requests. I THINK that it is a server issue and of course we're working on getting this resolved, but right now I can only ask for your patience (and, if you like, send me your CmDUST results log file (see user' manual, page 15)). 0 Quote Link to comment Share on other sites More sharing options...
Marko Posted September 4, 2015 Author Share Posted September 4, 2015 Yeah, I have currently two similar support requests. I THINK that it is a server issue and of course we're working on getting this resolved, but right now I can only ask for your patience (and, if you like, send me your CmDUST results log file (see user' manual, page 15)).No problem.Has it got anything to do with the windows bing 8.1 operating system.it uses the Xbox 1 menu, I found the Gm Dust file no problem it stores them in the app section along with all the other filesI will attempt to send you on the CmDust file.File sent to the Esim shipping address.Marked licence issue. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 5, 2015 Members Share Posted September 5, 2015 We had similar reports coming from Win 10 and Win 7; I don't think that it's a matter of the choice of operating system. Also, Win 7 and Win 8 have been in use for years without creating trouble with license activations. It must be something else. 0 Quote Link to comment Share on other sites More sharing options...
Marko Posted September 5, 2015 Author Share Posted September 5, 2015 We had similar reports coming from Win 10 and Win 7; I don't think that it's a matter of the choice of operating system. Also, Win 7 and Win 8 have been in use for years without creating trouble with license activations. It must be something else.Up and running thanks for the speedy resolution. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted September 5, 2015 Members Share Posted September 5, 2015 It works now?That's good news! 0 Quote Link to comment Share on other sites More sharing options...
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