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SB Crashing after about 10 Minutes


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SB continues to crash during network sessions. Crashes to desktop after only a few minutes.

Does not appear to be a local PC issue, but ya never know.

I have tried to attach CmDust log, but forum server is not allowing.

Trying to rule out a Code Meter Problem.

Codemeter has been checked and is up to date, although it is almost eight years old.

Thanks for any help on this. As right now Steel Beast is a broken Sim to me.

ChanceBS

Edited by ChanceBS
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Try running SB with the debug menu item from the start menu. Steel Beasts Pro PE (x64 debug). Then go to My Documents/eSimGames/Steel Beasts/logs after the crash. Zip up the debugLog.txt and it should let you attach it here.

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I know almost zip about this but a quick read suggests it may have something to do with loading an AAR?

Happy to host a network session if you want to see if you can play normally for 10mins or so?

Or if it is when trying to open an AAR maybe you can post a link to it here?

Of course I maybe way off the mark. ;)

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Crashes occur during mission. No AAR.

These logs are from same crash .

Below is an event log on Codemeter at time of crash.

2015-09-26 13:47:01: CodeMeter for Windows (B5.22.1508.501.32.180)

2015-09-26 13:47:01: Running on Microsoft Windows 10 Home, 64-Bit

2015-09-26 13:47:01: Execution path: C:\Program Files (x86)\CodeMeter\Runtime\bin

2015-09-26 13:47:01: Found IPv4 address: 127.0.0.1 | 192.168.0.3

2015-09-26 13:47:01: Found IPv6 address: ::1 | fe80::1d51:9ae:59ae:ebdf%3 | fe80::69da:8a0a:416f:15e1%11 | fe80::890:f64e:87e4:1273%4

2015-09-26 13:47:01: Used Communication Mode: IPv6 IPv4 SharedMemory

2015-09-26 13:47:01: Used IP address: default address

2015-09-26 13:47:01: Used IP port: 22350

2015-09-26 13:47:01: Used CmWAN port: 22351

2015-09-26 13:47:01: Multicast server search: not available

2015-09-26 13:47:01: Run as network server: no

2015-09-26 13:47:01: Run as CmWAN server: no

2015-09-26 13:47:01: Run as system service: yes

2015-09-26 13:47:01: Box Access: use direct access mode

2015-09-26 13:47:01: License file "5000173_0001-0.wbb" loaded successfully.

2015-09-26 13:47:01: License file "5000173_128-4573765.wbb" loaded successfully.

2015-09-26 13:47:02: Detecting CmContainer with Serial Number 1-1055083

2015-09-26 13:47:04: A new CmContainer is available (currently found 1)!

2015-09-26 13:47:04: Detecting CmContainer with Serial Number 32767-2848823809

2015-09-26 13:47:04: Detecting CmContainer with Serial Number 128-4573765

2015-09-26 13:47:04: A new CmContainer is available (currently found 2)!

2015-09-26 13:47:04: The list of available CmContainers has been updated!

2015-09-26 13:47:04: Found new entries: 4

2015-09-26 13:47:08: Access from local(IPV6) to SubSystem (Handle 16)

2015-09-26 13:47:08: API Event WB0218 (NO LICENSE AVAILABLE) occurred (returned to caller)

2015-09-26 13:47:08: Handle 16 released

2015-09-26 13:47:13: Access from local(IPV6)(HOMEDESKTOP\Kevin LaChance) to SubSystem (Handle 22)

2015-09-26 13:47:13: Importing the license information failed

2015-09-26 13:47:13: The list of available CmContainers has been updated!

2015-09-26 13:47:13: API Event WB0266 (LICENSE ALREADY EXISTS) occurred (returned to caller)

2015-09-26 13:47:13: API Event WB0233 (UPDATE FAILED) occurred (returned to caller)

2015-09-26 13:47:13: Handle 22 released

2015-09-26 13:48:55: Access from local(IPV6)(HOMEDESKTOP\Kevin LaChance,SBProPE64cm.exe) to FC:PC=100146:11091 with StationShare Mode (Handle 29)

2015-09-26 13:53:18: Handle 29 automatically released (no longer valid)

2015-09-26 13:54:44: Certified Time of CmContainer 1-1055083 updated successfully.

2015-09-26 13:55:28: Access from local(IPV6)(HOMEDESKTOP\Kevin LaChance,SBProPE64cm.exe) to FC:PC=100146:11091 with StationShare Mode (Handle 36)

2015-09-26 14:07:39: Handle 36 automatically released (no longer valid)

2015-09-26 14:09:49: Logging activated.

2015-09-26 14:11:11: Access from local(IPV6) to IFI (Handle 58)

2015-09-26 14:11:11: Handle 58 released

2015-09-26 14:11:11: Access from local(IPV6) to IFI (Handle 59)

2015-09-26 14:11:11: Handle 59 released

2015-09-26 14:11:11: Access from local(IPV6) to IFI (Handle 60)

2015-09-26 14:11:11: Handle 60 released

2015-09-26 14:11:11: Access from local(IPV6) to IFI (Handle 61)

2015-09-26 14:11:11: Handle 61 released

2015-09-26 14:11:11: Access from local(IPV6) to IFI (Handle 62)

2015-09-26 14:11:11: Handle 62 released

2015-09-26 14:11:11: Entry (32767-2848823809 0:0) not found - Event WB0261 (LICENSE NOT ACTIVATED), Request IP-Address local(IPV6) with UserLimit

2015-09-26 14:11:11: API Error 261 (LICENSE NOT ACTIVATED) occurred!

2015-09-26 14:11:16: Access from local(IPV6) to IFI (Handle 64)

2015-09-26 14:11:16: Handle 64 released

2015-09-26 14:11:16: Access from local(IPV6) to IFI (Handle 65)

2015-09-26 14:11:16: Handle 65 released

2015-09-26 14:11:16: Access from local(IPV6) to IFI (Handle 66)

2015-09-26 14:11:16: Handle 66 released

2015-09-26 14:11:16: Access from local(IPV6) to IFI (Handle 67)

2015-09-26 14:11:16: Handle 67 released

2015-09-26 14:11:16: Access from local(IPV6) to IFI (Handle 68)

2015-09-26 14:11:16: Handle 68 released

2015-09-26 14:11:16: Entry (32767-2848823809 0:0) not found - Event WB0261 (LICENSE NOT ACTIVATED), Request IP-Address local(IPV6) with UserLimit

2015-09-26 14:11:16: API Error 261 (LICENSE NOT ACTIVATED) occurred!

2015-09-26 14:11:18: Access from local(IPV6) to IFI (Handle 70)

2015-09-26 14:11:18: Handle 70 released

2015-09-26 14:11:18: Access from local(IPV6) to IFI (Handle 71)

2015-09-26 14:11:18: Handle 71 released

2015-09-26 14:11:18: Access from local(IPV6) to IFI (Handle 72)

2015-09-26 14:11:18: Handle 72 released

2015-09-26 14:11:18: Access from local(IPV6) to IFI (Handle 73)

2015-09-26 14:11:18: Handle 73 released

2015-09-26 14:11:18: Access from local(IPV6) to IFI (Handle 74)

2015-09-26 14:11:18: Handle 74 released

2015-09-26 14:11:18: Entry (32767-2848823809 0:0) not found - Event WB0261 (LICENSE NOT ACTIVATED), Request IP-Address local(IPV6) with UserLimit

2015-09-26 14:11:18: API Error 261 (LICENSE NOT ACTIVATED) occurred!

debugLog_1.txt.bfb8c18b36a97286659e24a7d

debugLog_0.txt.b54d2847556c7b839b2a097db

debugLog.txt.9076c3ff5bdba14616156a2d51c

debugLog_1.txt

debugLog_0.txt

debugLog.txt

Edited by ChanceBS
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Can you run SB Pro in windowed mode for a network session and see if there's an error message lurking in the background (it would not get displayed while SB Pro is in fullscreen mode) so if it is indeed a license/CodeMeter related issue that simply times out, the error message would disappear after SB Pro has been terminated, so you wouldn't actually get to see the connection.

If CodeMeter can be ruled out as the source of trouble:

In your Windows user account's root folder (typically C:\Users\Your User Name\AppData\Local\CrashDumps) you may find files named "SBPro.... .dmp". If smaller than 5 MByte, can you zip 'em and send them to me by email?

Also, the debugLog files that you took while in "debug mode"; the regular logging mode doesn't tell much.

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Well, let's defer judgment until we have actually SOLVED the issue.

For everyone else reading this: When asked to send DMP files, please compress them before sending them. They compress quite well.

It doesn't look to me as a CodeMeter issue. The protocol doesn't show disconnects of your CM stick, and the CM stick has a 3.0 license on it, so I think we'll concentrate our investigation on other aspects. Also, please respond at your earliest convenience to my request to play a multiplayer session in windowed mode to see if there's some background error message.

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I've been out of the office for the whole week, so I'm not yet fully up to date about the latest news from all team members.

Questions about your personal, ongoing investigation are best sent by email. I can follow up on them easier for a variety of reasons.

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  • 2 weeks later...

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